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type:"article"
~person:"Edvardsson, Bo"
~person:"Rivkin, Steven G."
~subject:"United States"
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Search: subject_exact:"Servicequalität"
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Dienstleistungsqualität
37
Service quality
37
Customer satisfaction
9
Kundenzufriedenheit
9
Lehrkräfte
9
Teaching profession
9
Beziehungsmarketing
8
Relationship marketing
8
Beschwerdemanagement
7
Complaint management
7
Betriebliche Wertschöpfung
5
Consumer behaviour
5
Customer service
5
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Konsumentenverhalten
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Kundenservice
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Schweden
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Services
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USA
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Customer integration
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Dienstleistungssektor
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Allgemeinbildende Schule
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Equality of opportunity in education
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Gastronomie
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Occupational qualification
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Restaurant industry
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Edvardsson, Bo
Rivkin, Steven G.
Hanushek, Eric Alan
7
Jang, Soocheong
6
Min, Ho-key
6
Prybutok, Victor R.
6
Eide, Eric R.
5
Figlio, David N.
5
McFadden, Kathleen L.
5
Nechyba, Thomas J.
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5
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5
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Gowen, Charles, III.
4
Han, Heesup
4
Rockoff, Jonah E.
4
Romano, Patrick S.
4
Sloan, Frank A.
4
Smith, Jeffrey A.
4
Wong, Herbert Stephens
4
Begun, James W.
3
Berry, Leonard L.
3
Black, Dan A.
3
Blau, David
3
Boone, Jeffery P.
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Brasington, David M.
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Castle, Nicholas G.
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Christensen, Brant E.
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Huckman, Robert S.
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Jain, Bharat A.
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Kessler, Daniel P.
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Annual review of economics
1
Brookings papers on education policy
1
Journal of human resources : JHR
1
Journal of public economics
1
The economics of school choice
1
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ECONIS (ZBW)
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1
The distribution of teacher quality and implications for policy
Hanushek, Eric Alan
;
Rivkin, Steven G.
- In:
Annual review of economics
4
(
2012
),
pp. 131-157
Persistent link: https://www.econbiz.de/10009692749
Saved in:
2
Charter school quality and parental decision making with school choice
Hanushek, Eric Alan
;
Kain, John F.
;
Rivkin, Steven G.
; …
- In:
Journal of public economics
91
(
2007
)
5/6
,
pp. 823-848
Persistent link: https://www.econbiz.de/10003441204
Saved in:
3
How to improve the supply of high-quality teachers
Hanushek, Eric Alan
;
Rivkin, Steven G.
- In:
Brookings papers on education policy
(
2004
),
pp. 7-25
Persistent link: https://www.econbiz.de/10002087670
Saved in:
4
Does public school competition affect teacher quality?
Hanushek, Eric Alan
;
Rivkin, Steven G.
- In:
The economics of school choice
,
(pp. 23-47)
.
2003
Persistent link: https://www.econbiz.de/10001750837
Saved in:
5
School desegregation, academic attainment, and earnings
Rivkin, Steven G.
- In:
Journal of human resources : JHR
35
(
2000
)
2
,
pp. 333-346
Persistent link: https://www.econbiz.de/10001484600
Saved in:
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