Jaaidane, T. - Paris X - Nanterre, U.F.R. de Sc. Ec. Gest. Maths Infor. - 1999
The author is interested in whether it is worth producing information, th rough surveys, in order to design a quality regulation mechanism when dealing with public services. He studies a principal-agent-users model in which quality is jointly produced by both the agent and the users thanks to...