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type_genre:"Advisory report"
~isPartOf:"European journal of industrial engineering : EJIE"
~isPartOf:"International journal of services and operations management"
~subject:"Business process management"
~subject:"USA"
~type_genre:"Article in journal"
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Search: subject_exact:"Qualitätsmanagement"
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Business process management
USA
Quality management
129
Qualitätsmanagement
129
Dienstleistungsqualität
32
Service quality
32
India
20
Indien
20
Customer satisfaction
17
Kundenzufriedenheit
17
service quality
17
Industrie
13
Instandhaltung
13
Lean Production
13
Lean production
13
Lieferkette
13
Maintenance policy
13
Manufacturing industries
13
Supply chain
13
Fuzzy sets
12
Fuzzy-Set-Theorie
12
Prozessmanagement
12
Theorie
12
Theory
12
TQM
11
Performance measurement
10
Performance-Messung
10
Statistical quality control
10
Statistische Qualitätskontrolle
10
Lean Management
9
Lean management
9
Multi-criteria analysis
9
Multikriterielle Entscheidungsanalyse
9
total quality management
9
AHP approach
8
AHP-Verfahren
8
Production control
8
Produktionssteuerung
8
Six Sigma
8
Consumer behaviour
7
Dienstleistungssektor
7
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Article
17
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Advisory report
Article in journal
Aufsatz in Zeitschrift
17
Case study
1
Fallstudie
1
Language
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English
17
Author
All
Abdelrahman, Gasim
1
Al-Taha, Mohammed
1
Alsyouf, Imad
1
Attia, Ahmed M.
1
Bharathi, S. Karthik
1
Chakravorty, Satya S.
1
Chauhan, Gaurav
1
Chen, Victoria C. P.
1
Cho, Byung Rae
1
Dave, Darshana Kishorbhai
1
Devadasan, S. R.
1
Duffuaa, Salih O.
1
Fallahnezhad, Mohammad Saber
1
Fernando, Yudi
1
García-Díaz, J. Carlos
1
Ghaithan, Ahmed M.
1
Goethals, Paul L.
1
Gopi, N.
1
Hassan, Mazharul
1
Hossain, Sheik Muktadir
1
Huiskonen, Janne
1
Islam, Syed Anwarul
1
Jitpitaklert, Weerawat
1
Karppinen, Henri
1
Kaushik, Mohit
1
Khan, Sami A.
1
Kim, Seoung Bum
1
Kumar, Mayank
1
Lee, Jinpyo
1
Mathiyazhagan, Maathai K.
1
Min, Ho-key
1
Murugesh, R.
1
Offodile, O. Felix
1
Ojha, Ravindra
1
Ozcelik, Yasin
1
Park, Sun-Kyoung
1
Pulido-Rojano, Alexander
1
Rasay, Hasan
1
Salam, Mohammad Asif
1
Seppänen, Kaisa
1
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European journal of industrial engineering : EJIE
International journal of services and operations management
International journal of production research
63
International journal of productivity and quality management : IJPQM
62
International journal of quality & reliability management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Quality management journal : QMJ
40
International journal of six sigma and competitive advantage : IJSSCA
37
The TQM journal : the international review of organizational improvement
37
Business process management journal
25
Total quality management & business excellence
23
International journal of production economics
18
International journal of process management and benchmarking : IJPMB
17
Health care management review : HCM review
16
Journal of operations management
15
Journal of industrial engineering and management : JIEM
14
Benchmarking : an international journal ; BIJ
12
International journal of business excellence
12
The international journal of productivity and performance management : IJPPM
12
Global business and organizational excellence : a review of research & best practices
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
European journal of operational research : EJOR
7
Journal of health organization and management
7
Journal of industrial engineering international
7
Operations management research : OMR ; advancing practice through theory
7
IEEE transactions on engineering management : EM
6
International journal of collaborative enterprise : IJCEnt
6
International journal of logistics systems and management
6
International journal of quality and service sciences
6
The international journal of productivity and performance management
6
European research studies
5
HMD : Praxis der Wirtschaftsinformatik
5
International journal of business information systems : IJBIS
5
International journal of services and operations management : IJSOM
5
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
5
The IUP journal of operations management : IJOM
5
Academy of Management journal : AMJ
4
Health care financing review
4
ILR review : the journal of work and policy
4
International journal of business innovation and research
4
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ECONIS (ZBW)
17
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17
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1
A mathematical model for the optimal robust design of cause selecting control charts
Duffuaa, Salih O.
;
Ghaithan, Ahmed M.
;
Attia, Ahmed M.
- In:
European journal of industrial engineering : EJIE
16
(
2022
)
2
,
pp. 169-193
Persistent link: https://www.econbiz.de/10012887427
Saved in:
2
Performance analysis and optimisation of new strategies for the setup of a multihead weighing process
García-Díaz, J. Carlos
;
Pulido-Rojano, Alexander
- In:
European journal of industrial engineering : EJIE
14
(
2020
)
1
,
pp. 58-84
Persistent link: https://www.econbiz.de/10012198702
Saved in:
3
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
4
An integrated model of statistical process control and maintenance planning for a two-stage dependent process under general deterioration
Rasay, Hasan
;
Fallahnezhad, Mohammad Saber
; …
- In:
European journal of industrial engineering : EJIE
13
(
2019
)
2
,
pp. 149-177
Persistent link: https://www.econbiz.de/10012049440
Saved in:
5
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
6
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
7
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
8
Improving reliability of repairable systems using preventive maintenance and time-between-failures monitoring
Alsyouf, Imad
;
Shamsuzzaman, Mohammad
;
Abdelrahman, Gasim
; …
- In:
European journal of industrial engineering : EJIE
10
(
2016
)
5
,
pp. 596-617
Persistent link: https://www.econbiz.de/10011676033
Saved in:
9
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
10
Origin, principles and applications of Lean Six Sigma concept : extractions from literature arena
Dave, Darshana Kishorbhai
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 123-142
Persistent link: https://www.econbiz.de/10011522561
Saved in:
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