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type_genre:"Article"
~person:"Marimon, Frederic"
~subject:"Beziehungsmarketing"
~subject:"USA"
~type_genre:"Aufsatz in Zeitschrift"
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Beziehungsmarketing
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Dienstleistungsqualität
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collaborative consumption
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Marimon, Frederic
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Journal of business research : JBR
1
Total quality management & business excellence
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ECONIS (ZBW)
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Making the long and adventurous journey from quality to loyalty
Marimon, Frederic
;
Mas-Machuca, Marta
;
Llach, Josep
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1713-1731
Persistent link: https://www.econbiz.de/10012694186
Saved in:
2
Winning strategies for customer loyalty in the sharing economy : a mixed-methods study
Akhmedova, Anna
;
Marimon, Frederic
;
Mas-Machuca, Marta
- In:
Journal of business research : JBR
112
(
2020
),
pp. 33-44
Persistent link: https://www.econbiz.de/10012230546
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