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type_genre:"Article in journal"
~isPartOf:"Economic and industrial democracy : EID ; an international journal"
~subject:"India"
~subject:"Kundenzufriedenheit"
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High commitment management practices re-examined : the case of Indian call centres
D’Cruz, Premilla
;
Noronha, Ernesto
- In:
Economic and industrial democracy : EID ; an …
33
(
2012
)
2
,
pp. 185-205
Persistent link: https://www.econbiz.de/10009620382
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