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type_genre:"Article in journal"
~isPartOf:"International journal of quality & reliability management"
~isPartOf:"International journal of services and operations management"
~subject:"Messung"
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Search: subject_exact:"Erfolgsmessung von Unternehmen"
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Messung
Performance measurement
102
Performance-Messung
102
Quality management
33
Qualitätsmanagement
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Dienstleistungsqualität
22
Service quality
22
Lieferkette
20
Supply chain
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Firm performance
19
Unternehmenserfolg
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Industrie
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Manufacturing industries
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Data envelopment analysis
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Data-Envelopment-Analyse
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Balanced Scorecard
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Balanced scorecard
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Fuzzy sets
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Fuzzy-Set-Theorie
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Kundenzufriedenheit
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Performance management
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Performance-Management
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India
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Indien
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Structural equation model
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Strukturgleichungsmodell
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Lean Production
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Lean production
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Measurement
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Bank
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Coronavirus
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Hospital
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Krankenhaus
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Multi-criteria analysis
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Multikriterielle Entscheidungsanalyse
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Operational performance
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Standardisierung
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Article in journal
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Asif, Muhammad
2
Ahmad, Haseeb
1
Awan, Muhammad
1
Awan, Muhammad Usman
1
Barbosa, Belem
1
Haque, Shahbaz Ul
1
Jajja, Muhammad Shakeel Sadiq
1
Müller, Tobias
1
Picolo, Jaime Dagostin
1
Ribeiro, Hugo
1
Schmitt, Robert
1
Segin, Alexander
1
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1
Weigand, Christoph
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International journal of quality & reliability management
International journal of services and operations management
Journal of business research : JBR
9
European journal of operational research : EJOR
7
The international journal of productivity and performance management : IJPPM
6
Total quality management & business excellence
6
International journal of production economics
5
International journal of production research
4
Journal of business and psychology
4
Journal of business ethics : JOBE
4
Measuring business excellence : the journal of organizational performance management
4
The international journal of productivity and performance management
4
The journal of portfolio management : JPM
4
Business & society
3
Global business review
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of hospitality management
3
International journal of productivity and quality management : IJPQM
3
Journal of air transport management
3
Journal of information & knowledge management : JIKM
3
Journal of management accounting research : JMAR
3
Journal of risk and financial management : JRFM
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Knowledge management research & practice : KMRP
3
Technological forecasting & social change : an international journal
3
The journal of alternative investments
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Afro-Asian Journal of Finance and Accounting : AAJFA
2
Amfiteatru economic : an economic and business research periodical
2
Business analyst : a refereed journal of Shri Ram College of Commerce
2
Business process management journal
2
Corporate reputation review : an international journal
2
Econometric reviews
2
Information systems management
2
International business review : the official journal of the European International Business Academy
2
International journal of advertising : the review of marketing communications
2
International journal of business innovation and research
2
International journal of business performance management
2
International journal of financial engineering
2
International journal of market research
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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ECONIS (ZBW)
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1
Feature selection for measurement models
Müller, Tobias
;
Segin, Alexander
;
Weigand, Christoph
; …
- In:
International journal of quality & reliability management
40
(
2023
)
3
,
pp. 777-800
Persistent link: https://www.econbiz.de/10014227485
Saved in:
2
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
3
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
4
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
5
Identifying the impact of incremental innovations on customer satisfaction using a fusion method between importance-performance analysis and Kano model
Tontini, Gerson
;
Picolo, Jaime Dagostin
- In:
International journal of quality & reliability management
31
(
2014
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10010254300
Saved in:
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