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type_genre:"Article in journal"
~isPartOf:"International journal of services and operations management"
~subject:"Erfolgsfaktor"
~subject:"Messung"
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Search: subject_exact:"Erfolgsmessung von Unternehmen"
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Erfolgsfaktor
Messung
Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
11
Lieferkette
11
Service quality
11
Supply chain
11
Quality management
9
Qualitätsmanagement
9
Data envelopment analysis
8
Data-Envelopment-Analyse
8
Structural equation model
7
Strukturgleichungsmodell
7
Balanced Scorecard
6
Balanced scorecard
6
Customer satisfaction
6
Industrie
6
Kundenzufriedenheit
6
Manufacturing industries
6
Firm performance
5
Fuzzy sets
5
Fuzzy-Set-Theorie
5
Hospital
5
Krankenhaus
5
Unternehmenserfolg
5
performance measurement
5
BSC
4
India
4
Indien
4
balanced scorecard
4
service quality
4
structural equation modelling
4
Bank
3
Betriebliche Kennzahl
3
Financial ratio
3
Measurement
3
Performance management
3
Performance-Management
3
Simulation
3
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Article
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Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
6
Language
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English
6
Author
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Asif, Muhammad
2
Ahmad, Haseeb
1
Asika, Nnamdi M.
1
Awan, Muhammad
1
Awan, Muhammad Usman
1
Awolusi, Olawumi Dele
1
Barbosa, Belem
1
Digalwar, Abhijeet K.
1
Haque, Shahbaz Ul
1
Jajja, Muhammad Shakeel Sadiq
1
Min, Ho-key
1
Ribeiro, Hugo
1
Sangwan, Kuldip S.
1
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International journal of services and operations management
Journal of business research : JBR
14
International journal of productivity and quality management : IJPQM
12
International journal of project management : the journal of The International Project Management Association
12
The international journal of productivity and performance management : IJPPM
11
International journal of production research
10
European journal of operational research : EJOR
7
Total quality management & business excellence
7
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business excellence
5
International journal of production economics
5
Measuring business excellence : the journal of organizational performance management
5
The international journal of productivity and performance management
5
Journal of air transport management
4
Journal of business and psychology
4
Journal of business ethics : JOBE
4
Journal of business venturing
4
Journal of risk and financial management : JRFM
4
Knowledge management research & practice : KMRP
4
The journal of alternative investments
4
The journal of portfolio management : JPM
4
Benchmarking : an international journal ; BIJ
3
Business & society
3
Business process management journal
3
Global business review
3
Human performance
3
International business review : the official journal of the European International Business Academy
3
International journal of business information systems : IJBIS
3
International journal of business innovation and research
3
International journal of hospitality management
3
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
International journal of quality and innovation
3
Journal of business economics and management
3
Journal of information & knowledge management : JIKM
3
Journal of management accounting research : JMAR
3
Journal of strategic marketing
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Management accounting research
3
Management decision : MD
3
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ECONIS (ZBW)
6
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1
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
3
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
4
Developing a scale for measuring service quality in the public sector
Asif, Muhammad
;
Awan, Muhammad
;
Haque, Shahbaz Ul
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
Saved in:
5
Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
Asika, Nnamdi M.
;
Awolusi, Olawumi Dele
- In:
International journal of services and operations management
15
(
2013
)
1
,
pp. 28-43
Persistent link: https://www.econbiz.de/10009752626
Saved in:
6
Evaluation of world-class manufacturing systems : a case of Indian automotive industries
Sangwan, Kuldip S.
;
Digalwar, Abhijeet K.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 687-708
Persistent link: https://www.econbiz.de/10003765131
Saved in:
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