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type_genre:"Article in journal"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~person:"Aguir, M. Salah"
~subject:"Queueing theory"
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Production and operations management : an international journal of the Production and Operations Management Society
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Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
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