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type_genre:"Article in journal"
~isPartOf:"Services marketing quarterly"
~person:"Rodrigues, Ricardo Gouveia"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungssektor"
~subject:"Kundenzufriedenheit"
~type_genre:"Glossar enthalten"
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What determines satisfaction with call centers? : the case of UK Telecom
Ribeiro, Hugo
;
Rodrigues, Ricardo Gouveia
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 404-424
Persistent link: https://www.econbiz.de/10013416988
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