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type_genre:"Article in journal"
~person:"Das, Biswajit"
~person:"Ryan, Gerard"
~subject:"Arbeitsbedingungen"
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Arbeitsbedingungen
Call centre
5
Callcenter
5
Working conditions
3
Arbeitszufriedenheit
2
Call centres
2
Customer satisfaction
2
Customer service
2
Human Resource Management
2
Job satisfaction
2
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Kundenzufriedenheit
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Personalmanagement
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Arbeitsbeziehungen
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Das, Biswajit
Ryan, Gerard
Connell, Julia
3
D'Cruz, Premilla
2
Deery, Stephen
2
Gorjup, María Tatiana
2
Hannif, Zeenobiyah
2
Noronha, Ernesto
2
Scholarios, Dora
2
Taylor, Phil
2
Weinkopf, Claudia
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Ahn, Jina
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Ananthram, Subramaniam
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Aparicio-Valverde, Mireia
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Ashill, Nicholas J.
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1
Fleming, Peter
1
Gilani, Ajaz Ahmad
1
Healy, Josh
1
Holman, David
1
Holtgrewe, Ursula
1
Jeon, Moo-Kyeong
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Kim, Eunseok
1
Laaser, Knut
1
Liu, Xiangmin
1
Nath, Vandana
1
Pal, Mahuya
1
Rijckevorsel, Adrie͏̈nne van
1
Rod, Michel
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1
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International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
Labour & development
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
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ECONIS (ZBW)
3
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Globalization, labour and technology : a study of call centre workforce
Das, Biswajit
;
Gilani, Ajaz Ahmad
;
Singh, Archana
- In:
Labour & development
27
(
2020
)
2
,
pp. 54-74
Persistent link: https://www.econbiz.de/10013272297
Saved in:
2
In search of job quality in call centers
Gorjup, María Tatiana
;
Valverde, Mireira
;
Ryan, Gerard
- In:
Personnel review : a professional journal reporting new …
38
(
2009
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10009525142
Saved in:
3
An examination of the quality of jobs in the call center industry
Aparicio-Valverde, Mireia
;
Ryan, Gerard
;
Gorjup, María …
- In:
International advances in economic research : IAER ; an …
13
(
2007
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003787744
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