//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Case study"
~isPartOf:"Human relations"
~isPartOf:"International journal of hospitality management"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"KPI (Key performance indicator)"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Performance measurement
63
Performance-Messung
63
Hotel industry
42
Hotellerie
42
Firm performance
29
Unternehmenserfolg
29
Customer satisfaction
9
Dienstleistungsqualität
9
Hotel performance
9
Kundenzufriedenheit
9
Service quality
9
Performance
8
Beziehungsmarketing
7
Hospital
7
Krankenhaus
7
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
6
Hospitality
6
Hospitality industry
6
Performance management
6
Performance-Management
6
Arbeitsverhalten
4
Financial performance
4
Hotel
4
Human Resource Management
4
Konsumentenverhalten
4
Personalmanagement
4
Quality management
4
Qualitätsmanagement
4
Strategic management
4
Strategisches Management
4
Sustainability
4
Work behaviour
4
Arbeitsleistung
3
Bibliometrics
3
Bibliometrie
3
Brand management
3
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Case study
Article in journal
Fallstudie
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Assaf, A. Georges
1
Beldona, Srikanth
1
Bernard, Shaniel
1
Cvelbar, Ljubica Knežević
1
Galetzka, Mirjam
1
Hagen, Mark van
1
Josiassen, Alexander
1
Kher, Hemant V.
1
Mobach, Mark P.
1
Pruyn, Ad
1
Vos, Martijn C.
1
Woo, Linda
1
Xie, Karen L.
1
Zhang, Zili
1
Zhang, Ziqiong
1
more ...
less ...
Published in...
All
Human relations
International journal of hospitality management
Journal of business research : JBR
4
The journal of brand management : an international journal
4
International journal of market research
3
Journal of retailing and consumer services
3
Journal of service management
3
IIMB management review
2
International journal of contemporary hospitality management
2
Journal of marketing research : JMR
2
Journal of the Academy of Marketing Science
2
Journal of travel and tourism marketing
2
Annals of public and cooperative economics
1
Applied economics
1
Australasian accounting business and finance journal : AABF
1
Benchmarking : an international journal
1
Business strategy series
1
Contemporary economics
1
Electronic commerce research and applications
1
Enometrica : review of the Vineyard Data Quantification Society and the European Association of Wine Economists
1
European Sport management quarterly : ESMQ
1
European journal of marketing
1
Global business review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
International journal of arts management
1
International journal of business environment : IJBE
1
International journal of economics, finance and management sciences : IJEFM
1
International journal of entrepreneurship and small business
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
International journal of sports marketing & sponsorship
1
Italian journal of marketing : ITJM
1
Journal of Indian business research
1
Journal of accounting research
1
Journal of advertising research
1
Journal of business ethics : JOBE
1
Journal of consumer behaviour : an international research review
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do personal values affect perceptions of the hospitality performance?
Beldona, Srikanth
;
Kher, Hemant V.
;
Bernard, Shaniel
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241939
Saved in:
2
Measuring perceived cleanliness in service environments : scale development and validation
Vos, Martijn C.
;
Galetzka, Mirjam
;
Mobach, Mark P.
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 11-18
Persistent link: https://www.econbiz.de/10012121900
Saved in:
3
The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
4
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
- In:
International journal of hospitality management
43
(
2014
),
pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->