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type_genre:"Case study"
~isPartOf:"Working papers / Harvard Business School, Division of Research"
~language:"eng"
~person:"Campbell, Dennis W."
~person:"Chen, Maggie Xiaoyang"
~type_genre:"Fallstudie"
~type_genre:"Non-commercial literature"
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Search: subject_exact:"KPI (Key performance indicator)"
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Performance measurement
3
Performance-Messung
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Auslandsinvestition
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Balanced Scorecard
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Betriebswirtschaftliches Ziel
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Business network
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Competitive strategy
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Convenience store
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Customer satisfaction
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Dienstleistungsqualität
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Financial crisis
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Kundenzufriedenheit
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Master production schedule
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Multinationales Unternehmen
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Campbell, Dennis W.
Chen, Maggie Xiaoyang
Serafeim, George
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Gallani, Susanna
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Shin, Jee-Eun
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Jensen, Michael C.
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Ma, Paul
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Alfaro, Laura
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Becker, Bo
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Frei, Frances X.
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Galinsky, Adam D.
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Helfat, Constance E.
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Kajiwara, Takehisa
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The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
-
2016
Persistent link: https://www.econbiz.de/10011570815
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Surviving the global financial crisis : foreign direct investment and establishment performance
Alfaro, Laura
;
Chen, Maggie Xiaoyang
-
2010
Persistent link: https://www.econbiz.de/10003986017
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3
Testing strategy with multiple performance measures evidence from a balanced scorecard at Store24
Campbell, Dennis W.
;
Datar, Srikant M.
;
Kulp, Susan L.
; …
-
2008
Persistent link: https://www.econbiz.de/10003722901
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