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type_genre:"Handbuch"
~person:"Ashill, Nicholas J."
~person:"Karatepe, Osman M."
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference paper"
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Search: subject_exact:"Bankberufe"
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Bank employees
7
Bankberufe
7
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2
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Burnout
2
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Ashill, Nicholas J.
Karatepe, Osman M.
Yavas, Ugur
7
Babakus, Emin
6
Seltzer, Andrew
6
Kreyenschmidt, Gisela
4
Buil, Isabel
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De Chernatony, Leslie
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Services marketing quarterly
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Journal of financial services marketing : JFSM
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
The service industries journal
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ECONIS (ZBW)
7
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1
Servant leadership, organisational trust, and bank employee outcomes
Karatepe, Osman M.
;
Ozturk, Anastasia
;
Kim, Taegoo
- In:
The service industries journal
39
(
2019
)
2
,
pp. 86-108
Persistent link: https://www.econbiz.de/10012203248
Saved in:
2
The effect of job resourcefulness on role stress, emotional exhaustion and overall performance : a study of frontline bank employees
Karatepe, Osman M.
;
Aga, Mehmet
- In:
Journal of financial services marketing : JFSM
18
(
2013
)
2
,
pp. 91-105
Persistent link: https://www.econbiz.de/10010205368
Saved in:
3
Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
Yavas, Ugur
;
Babakus, Emin
;
Karatepe, Osman M.
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
1
,
pp. 56-70
Persistent link: https://www.econbiz.de/10009722342
Saved in:
4
Work engagement as a mediator of the effects of personality traits on job outcomes : a study of frontline employees
Karatepe, Osman M.
;
Aga, Mehmet
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 343-362
Persistent link: https://www.econbiz.de/10009671251
Saved in:
5
Service worker burnout and turnover intentions : roles of person-job fit, servant leadership, and customer orientation
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10008902032
Saved in:
6
Testing a branch performance model in a New Zealand bank
Yavas, Ugur
;
Babakus, Emin
;
Ashill, Nicholas J.
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 369-377
Persistent link: https://www.econbiz.de/10008653368
Saved in:
7
An investigation of the role of job resources in mitigating customer-related social stressors and emotional exhaustion
Karatepe, Osman M.
;
Yorganci, Ilkay
;
Haktanir, Mine
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 72-88
Persistent link: https://www.econbiz.de/10003953054
Saved in:
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