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type_genre:"Hochschulschrift"
~isPartOf:"Employee voice at work"
~subject:"Call centres"
~type_genre:"Bibliography included"
~type_genre:"Book section"
~type_genre:"Handbuch"
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Finding their voice : call centre employees in a continuous service delivery context
Burgess, John
;
Connell, Julia
;
McDonnell, Anthony
- In:
Employee voice at work
,
(pp. 169-181)
.
2019
Persistent link: https://www.econbiz.de/10012002536
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