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type_genre:"Working Paper"
~subject:"Customer satisfaction"
~subject:"India"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference proceedings"
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Search: subject_exact:"Selling technique"
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Customer satisfaction
India
Sales behaviour
99
Verkaufsverhalten
99
Salespeople
35
Verkaufspersonal
35
Consumer behaviour
18
Konsumentenverhalten
18
USA
18
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18
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10
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10
Beziehungsmarketing
9
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9
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9
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8
Selling
8
Verkauf
8
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7
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Dorf
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Banerjee, Abhijit V.
4
Duflo, Esther
4
Jackson, Matthew O.
4
Chandrasekhar, Arun G.
3
Anthony, Christina I.
1
Arndt, Aaron D.
1
Barksdale, Hiram C.
1
Chandrasekhar, Arun
1
Cowley, Elizabeth
1
Dahl, Darren W.
1
Eszler, Erwin
1
Evanschitzky, Heiner
1
Goh, Jin X.
1
Hall, Judith A.
1
Hamwi, G. Alexander
1
Hwang, Jinsoo
1
Hyun, Sunghyup Sean
1
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Karande, Kiran
1
Kim, Samuel Seongseop
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Kumschier, Alexander
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Prykop, Catja
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Ramarajan, Lakshmi
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Rutherford, Brian N.
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Sharma, Arun
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Stockton, William
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Academy of Management journal : AMJ
1
Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung
1
BREAD working paper
1
Discussion paper / Centre for Economic Policy Research
1
European journal of marketing : EJM
1
International journal of hospitality management
1
Journal of marketing theory and practice
1
Massachusetts Institute of Technology Department of Economics working paper series : working paper
1
Psychology & marketing
1
The journal of personal selling & sales management : JPSSM
1
Wiener Beiträge zur betriebswirtschaftlichen Versicherungswissenschaft
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ECONIS (ZBW)
13
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1
Gossip: identifying central individuals in a social network
Banerjee, Abhijit V.
;
Chandrasekhar, Arun
;
Duflo, Esther
; …
-
2014
Persistent link: https://www.econbiz.de/10010443002
Saved in:
2
Gossip : identifying central individuals in a social network
Duflo, Esther
;
Banerjee, Abhijit V.
;
Chandrasekhar, Arun G.
-
2014
Persistent link: https://www.econbiz.de/10010412511
Saved in:
3
Einstellungen von Kunden und Beratern beim Versicherungsvertrieb über Banken : Ergebnisse modellgestützter empirischer Erhebungen bei Genossenschaftsbanken im süddeutschen Raum und...
Kumschier, Alexander
;
Eszler, Erwin
-
2012
Persistent link: https://www.econbiz.de/10010348609
Saved in:
4
Discordant vs. harmonious selves : the effects of identity conflict and enhancement on sales performance in employee-customer interactions
Ramarajan, Lakshmi
;
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
60
(
2017
)
6
,
pp. 2208-2238
Persistent link: https://www.econbiz.de/10011793712
Saved in:
5
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
6
It takes just 120 seconds : predicting satisfaction in technical support calls
Hall, Judith A.
;
Verghis, Phil
;
Stockton, William
;
Goh, …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 500-508
Persistent link: https://www.econbiz.de/10010382588
Saved in:
7
Gossip : identifying central individuals in a social network
Banerjee, Abhijit V.
;
Chandrasekhar, Arun G.
;
Duflo, Esther
-
2014
Persistent link: https://www.econbiz.de/10010409056
Saved in:
8
Gossip : identifying central individuals in a social network
Banerjee, Abhijit V.
;
Chandrasekhar, Arun G.
;
Duflo, Esther
-
2014
Persistent link: https://www.econbiz.de/10010413263
Saved in:
9
Should the devil sell Prada? : retail rejection increases aspiring consumers' desire for the brand
Ward, Morgan K.
;
Dahl, Darren W.
- In:
Journal of consumer research : JCR ; an …
41
(
2014/15
)
3
,
pp. 590-609
Persistent link: https://www.econbiz.de/10010473431
Saved in:
10
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander
;
Rutherford, Brian N.
;
Barksdale, …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
Saved in:
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