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~accessRights:"free"
~accessRights:"restricted"
~language:"eng"
~language:"spa"
~person:"Barrett, Christopher B."
~person:"Bruhn, Manfred"
~subject:"Dienstleistungsbetrieb"
~type:"book"
~type_genre:"Handbuch"
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Quality Management for Services : Handbook for Successful Quality Management. Principles - Concepts - Methods
Bruhn, Manfred
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2023
Basics of quality management for services -- Analysis of service quality -- Planning and control of quality management for services -- Implementation of quality management for services -- Quality controlling for services.
Persistent link: https://www.econbiz.de/10014318543
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