//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"free"
~isPartOf:"European research studies"
~person:"Salim, Agus"
~subject:"Complaint management"
~subject:"Indien"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer satisfaction"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
Indien
Bank
1
Bankgeschäft
1
Banking services
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Indonesia
1
Indonesien
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Personal banking
1
Privatkundengeschäft
1
Public bank
1
Quality of bank service
1
Relationship marketing
1
Service quality
1
customer loyalty
1
customer satisfaction
1
handling customer complaints
1
public sector banking
1
Öffentliche Bank
1
more ...
less ...
Online availability
All
Free
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Salim, Agus
Rofiaty, R.
1
Rohman, Fatchur
1
Setiawan, Margono
1
Published in...
All
European research studies
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Focusing on complaints handling for
customer
satisfaction
and loyalty : the case of Indonesian public banking
Salim, Agus
;
Setiawan, Margono
;
Rofiaty, R.
;
Rohman, Fatchur
- In:
European research studies
21
(
2018
)
3
,
pp. 404-416
Persistent link: https://www.econbiz.de/10012220318
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->