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~accessRights:"free"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Psychology & marketing"
~isPartOf:"Бизнес Информ"
~person:"Thaichon, Park"
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Chatbots in frontline services and customer experience : an anthropomorphism perspective
Nguyen Tuyet-Mai
;
Ferm, Lars-Erik Casper
;
Quach, Sara
; …
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2201-2225
Persistent link: https://www.econbiz.de/10014432391
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