Barnes, Sally-Anne; Bimrose, Jenny; Brown, Alan; … - In: Proceedings of I-KNOW '09 : 9th International …, (pp. 14-27). 2009
favourably used for designing supportive tools and infrastructures. -- Ethnography ; knowledge management ; knowledge work …The concept of knowledge worker has been around for fifty years and many information and communication technologies … scarce about how actual knowledge workers handle knowledge in their workplaces. This paper presents the results of a joint …