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~accessRights:"free"
~person:"Evanschitzky, Heiner"
~subject:"Electronic Commerce"
~subject:"Konsumentenverhalten"
~subject:"Markenimage"
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Electronic Commerce
Konsumentenverhalten
Markenimage
Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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Relational switching costs
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Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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Strengthening the satisfaction loyalty link : the role of relational switching costs
Evanschitzky, Heiner
;
Stan, Valentina
;
Nagengast, Liane
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
2
,
pp. 293-310
Persistent link: https://www.econbiz.de/10013273047
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