Ampaw, Enock Mintah; Chai, Junwu; Frempong, Joseph - In: South African journal of business management 50 (2019) 1, pp. 1-14
Background: The mobile insurance industry plays a crucial role in the insurance ecosystem of developing countries, yet the overarching factors that impinge on and shape clients' behavioural intentions towards service providers have not been given the necessary attention they deserve. Objectives:...