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~accessRights:"free"
~subject:"Customer service"
~subject:"EU-Staaten"
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Using a digital services capability model to assess readiness for the digital consumer
Wulf, Jochen
;
Mettler, Tobias
;
Brenner, Walter
- In:
MIS quarterly executive
16
(
2017
)
3
,
pp. 171-195
Persistent link: https://www.econbiz.de/10011759067
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