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~accessRights:"restricted"
~isPartOf:"Business process management journal"
~subject:"Krankenhaus"
~subject:"Kundenzufriedenheit"
~subject:"Produktqualität"
~type_genre:"Conference paper"
~type_genre:"Conference proceedings"
~type_genre:"Übersichtsarbeit"
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Krankenhaus
Kundenzufriedenheit
Produktqualität
Dienstleistungsqualität
6
Service quality
6
Quality management
5
Qualitätsmanagement
5
Customer satisfaction
3
Product quality
2
Software
2
AHRQ assessment tool
1
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Bundling strategy
1
Computer software
1
Consumer behaviour
1
Corporate culture
1
Customer experience
1
Customer loyalty
1
Customer retention
1
Customer service
1
DMAIC
1
Electronic support pathways
1
Emotion
1
Gesundheitsversorgung
1
Health care
1
Healthcare
1
Hospital
1
Hybrid services
1
Industrial product service systems (IPS2)
1
Industrie
1
Internal customer
1
Konsumentenverhalten
1
Kundenbindung
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Kundenservice
1
Leistungsbündel
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Manufacturing industries
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Multivariate customer experience pathways
1
Nursing profession
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Organizational culture
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Konferenzbeitrag
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AlShareef, Mohammed Abdullah
1
Awasthi, Anjali
1
Camgöz-Akdağ, Hatice
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Ergin, K. Nazlı
1
Imer, H. Pınar
1
Karout, Racha
1
Palmquist, Brian
1
Saleh, Bassem Salah
1
Thomas, Ashish
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Business process management journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of quality and service sciences
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of health organization and management
3
Journal of service theory and practice
3
Journal of financial services marketing : JFSM
2
Research in transportation economics
2
The TQM journal : the international review of organizational improvement
2
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Information technology and management
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
The international review of retail, distribution and consumer research
1
Working paper / National Bureau of Economic Research, Inc.
1
Zukunft verantwortungsvoll gestalten : Forschungsforum der österreichischen Fachhochschulen 2021
1
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ECONIS (ZBW)
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1
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
2
Field quality metrics - findings and recommendations
Palmquist, Brian
- In:
Business process management journal
23
(
2017
)
4
,
pp. 811-821
Persistent link: https://www.econbiz.de/10011723276
Saved in:
3
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish
- In:
Business process management journal
23
(
2017
)
4
,
pp. 822-829
Persistent link: https://www.econbiz.de/10011723281
Saved in:
4
Improving software quality using Six Sigma DMAIC-based approach : a case study
Karout, Racha
;
Awasthi, Anjali
- In:
Business process management journal
23
(
2017
)
4
,
pp. 842-856
Persistent link: https://www.econbiz.de/10011723300
Saved in:
5
Internal customer satisfaction improvement with QFD technique
Camgöz-Akdağ, Hatice
;
Imer, H. Pınar
;
Ergin, K. Nazlı
- In:
Business process management journal
22
(
2016
)
5
,
pp. 957-968
Persistent link: https://www.econbiz.de/10011609787
Saved in:
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