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~accessRights:"restricted"
~isPartOf:"CHE research paper"
~isPartOf:"Discussion paper series / IZA"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of health organization and management"
~isPartOf:"NBER Working Paper"
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Search: subject_exact:"Patients"
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Patients
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Dienstleistungsqualität
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CHE research paper
Discussion paper series / IZA
International journal of quality and service sciences
Journal of health organization and management
NBER Working Paper
Health care management review : HCM review
33
Health care management science
28
Working paper / National Bureau of Economic Research, Inc.
27
European journal of operational research : EJOR
25
Journal of health economics
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SpringerLink / Bücher
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Health care management science : a new journal serving the international health care management community
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The European journal of health economics : HEPAC ; health economics in prevention and care
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International journal of production research
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NBER working paper series
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Health marketing quarterly
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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The TQM journal : the international review of organizational improvement
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9
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Journal of the Operational Research Society
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Socio-economic planning sciences : the international journal of public sector decision-making
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Journal of business research : JBR
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Production and operations management : an international journal of the Production and Operations Management Society
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Service design and service thinking in healthcare and hospital management : theory, concepts, practice
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International Journal of Pharmaceutical and Healthcare Marketing
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International journal of hospitality management
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International journal of production economics
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International journal of quality & reliability management
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Manufacturing & service operations management : M & SOM
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Operations research
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Aslib Proceedings
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Business process management journal
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Discussion paper / Centre for Economic Policy Research
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Impulse für das Management
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OECD health working papers
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Quality management journal : QMJ
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ECONIS (ZBW)
24
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1
Medical staff's emotional exhaustion and its relationship with patient safety dimensions
Huang, Chih-Hsuan
;
Lee, Yii-Ching
;
Wu, Hsin-Hung
- In:
Journal of health organization and management
38
(
2024
)
1
,
pp. 22-31
Persistent link: https://www.econbiz.de/10014507040
Saved in:
2
Diagnosing patient flow issues in the emergency department : an Australasian hospital case study
Boehme, Tillmann
;
Rylands, Brogan
;
Fan, Joshua Poh
; …
- In:
Journal of health organization and management
38
(
2024
)
4
,
pp. 600-620
Persistent link: https://www.econbiz.de/10014637443
Saved in:
3
A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser
;
Dzandu, Michael D.
- In:
Journal of health organization and management
37
(
2023
)
2
,
pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
Saved in:
4
The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.
;
Belasen, Ariel
;
Feng, Zhilan
- In:
Journal of health organization and management
37
(
2023
)
3
,
pp. 313-326
Persistent link: https://www.econbiz.de/10014303244
Saved in:
5
Prosocial voice in the hierarchy of healthcare professionals : the role of emotions after harmful patient safety incidents
Richmond, John G.
;
Burgess, Nicola
- In:
Journal of health organization and management
37
(
2023
)
3
,
pp. 327-342
Persistent link: https://www.econbiz.de/10014303246
Saved in:
6
Patient engagement in system redesign teams : a process of social identity
Atkinson, Mariam Krikorian
;
Benneyan, James C.
; …
- In:
Journal of health organization and management
36
(
2022
)
3
,
pp. 293-313
Persistent link: https://www.econbiz.de/10013367343
Saved in:
7
The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair
;
Abdallah, Ayman Bahjat
- In:
Journal of health organization and management
36
(
2022
)
3
,
pp. 368-387
Persistent link: https://www.econbiz.de/10013367359
Saved in:
8
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
9
The effects of organizational commitment and structural empowerment on patient safety culture : an analysis of a physician cohort
Horwitz, Sujin K.
;
Horwitz, Irwin B.
- In:
Journal of health organization and management
31
(
2017
)
1
,
pp. 10-27
Persistent link: https://www.econbiz.de/10011699307
Saved in:
10
Using and choosing digital health technologies : a communications science perspective
Ovretveit, John
;
Wu, Albert W.
;
Street, Richard
; …
- In:
Journal of health organization and management
31
(
2017
)
1
,
pp. 28-37
Persistent link: https://www.econbiz.de/10011699308
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