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~accessRights:"restricted"
~isPartOf:"Health care management review : HCM review"
~isPartOf:"Journal of operations management"
~subject:"Customer satisfaction"
~subject:"Krankenhaus"
~subject:"Learning organization"
~subject:"Prozessmanagement"
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Customer satisfaction
Krankenhaus
Learning organization
Prozessmanagement
Quality management
35
Qualitätsmanagement
35
Gesundheitsversorgung
18
Health care
18
Hospital
17
quality improvement
14
Gesundheitswesen
13
Health care system
13
Dienstleistungsqualität
12
Service quality
12
Lean Management
6
Lean management
6
implementation
6
patient safety
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Einführung
5
Implementation
5
Lean Production
5
Lean production
5
Organisatorischer Wandel
5
Organizational change
5
Firm performance
4
Unternehmenserfolg
4
Basisgesundheitsversorgung
3
Human Resource Management
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Innovation
3
Lean
3
Patienten
3
Patients
3
Performance management
3
Performance-Management
3
Personalmanagement
3
Physicians
3
Primary health care
3
management practices
3
primary care
3
quality
3
Ärzte
3
Arbeitsgruppe
2
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19
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McFadden, Kathleen L.
3
Harrison, Michael I.
2
McAlearney, Ann Scheck
2
Shortell, Stephen M.
2
Albritton, Jordan
1
Altman, Lisa
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Baloh, Jure
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1
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Hoogestraat, Fenja
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Hung, Dorothy
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Health care management review : HCM review
Journal of operations management
The TQM journal : the international review of organizational improvement
43
Total quality management & business excellence
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
International journal of productivity and quality management : IJPQM
39
International journal of quality & reliability management
33
International journal of production research
31
Business process management journal
19
Journal of health organization and management
18
Quality management journal : QMJ
18
International journal of six sigma and competitive advantage : IJSSCA
17
SpringerLink / Bücher
17
International journal of hospitality management
12
International journal of production economics
11
International journal of services and operations management : IJSOM
10
Journal of retailing and consumer services
10
International journal of quality and service sciences
9
The international journal of productivity and performance management
9
IEEE transactions on engineering management : EM
8
International journal of contemporary hospitality management
8
International journal of process management and benchmarking : IJPMB
8
Journal of air transport management
8
The service industries journal
8
Benchmarking : an international journal
7
Benchmarking : an international journal ; BIJ
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of business excellence : IJBEX
7
Service business
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Manufacturing & service operations management : M & SOM
6
Operations management research : OMR ; advancing practice through theory
6
Management science : journal of the Institute for Operations Research and the Management Sciences
5
International journal of business information systems : IJBIS
4
Journal of education for business
4
Journal of hospitality marketing & management
4
Journal of management research
4
Metamorphosis : a journal of management research
4
Springer eBook Collection
4
Technological forecasting & social change : an international journal
4
Vision : the journal of business perspective
4
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ECONIS (ZBW)
19
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1
Factors driving differences in the adoption of quality management practices among hospitals : a two-phase, sequential mixed-methods analysis
Hoogestraat, Fenja
;
Oppel, Eva-Maria
;
Winter, Vera
- In:
Health care management review : HCM review
49
(
2024
)
3
,
pp. 161-175
Persistent link: https://www.econbiz.de/10014635049
Saved in:
2
Examining the financial and quality performance effects of group purchasing organizations
Walker, Daniel M.
;
McAlearney, John S.
;
Sharma, Luv
; …
- In:
Health care management review : HCM review
46
(
2021
)
4
,
pp. 278-288
Persistent link: https://www.econbiz.de/10012664478
Saved in:
3
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the lean management system
Shortell, Stephen M.
;
Rundall, Thomas G.
;
Blodgett, Janet C.
- In:
Health care management review : HCM review
46
(
2021
)
2
,
pp. 145-152
Persistent link: https://www.econbiz.de/10012520617
Saved in:
4
Toward a high-performance management system in health care, part 5, how high-performance work practices facilitate speaking up in health care organizations
Robbins, Julie
;
McAlearney, Ann Scheck
- In:
Health care management review : HCM review
45
(
2020
)
4
,
pp. 278-289
Persistent link: https://www.econbiz.de/10012303384
Saved in:
5
Standardizing a federally qualified health center's preventive care processes : use of failure modes and effects analysis
Carman, Angela L.
;
Vanderpool, Robin C.
;
Stradtman, …
- In:
Health care management review : HCM review
45
(
2020
)
3
,
pp. 228-231
Persistent link: https://www.econbiz.de/10012294720
Saved in:
6
Common predictors of nurse-reported quality of care and patient safety
Stimpfel, Amy Witkoski
;
Djukic, Maja
;
Brewer, Carol S.
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 57-66
Persistent link: https://www.econbiz.de/10011982150
Saved in:
7
Does physician leadership affect hospital quality, operational efficiency, and financial performance?
Tasi, Michael C.
;
Keswani, Aakash
;
Bozic, Kevin J.
- In:
Health care management review : HCM review
44
(
2019
)
3
,
pp. 256-262
Persistent link: https://www.econbiz.de/10012103028
Saved in:
8
The role of accountable care organization affiliation and ownership in promoting physician practice participation in quality improvement collaboratives
Hurley, Vanessa B.
;
Rodriguez, Hector P.
;
Shortell, …
- In:
Health care management review : HCM review
44
(
2019
)
2
,
pp. 174-182
Persistent link: https://www.econbiz.de/10012004019
Saved in:
9
Hybrid practices as a means to implement quality improvement : a comparative qualitative study in a Dutch and Swedish hospital
Quartz-Topp, Julia
;
Sanne, Johan M.
;
Pöstges, Heide
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 148-156
Persistent link: https://www.econbiz.de/10011845642
Saved in:
10
Fostering evidence-based quality improvement for patient-centered medical homes : initiating local quality councils to transform primary care
Stockdale, Susan E.
;
Zuchowski, Jessica
;
Rubenstein, Lisa V.
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 168-180
Persistent link: https://www.econbiz.de/10011845666
Saved in:
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