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~accessRights:"restricted"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of business research : JBR"
~person:"El Omari, Sami"
~person:"Kleinaltenkamp, Michael"
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El Omari, Sami
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
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ECONIS (ZBW)
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What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
2
How business customers judge customer success management
Prohl-Schwenke, Katharina
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 197-212
Persistent link: https://www.econbiz.de/10013194573
Saved in:
3
On the use of qualitative comparative analysis in management
Seny Kan, Anderson Konan
;
Adegbite, Emmanuel
;
El Omari, Sami
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1458-1463
Persistent link: https://www.econbiz.de/10011447357
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