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~accessRights:"restricted"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of service management"
~person:"Tsiotsou, Rodoula H."
~subject:"Customer value"
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of service management
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Delineating transformative value creation through service communications : an integrative framework
Tsiotsou, Rodoula H.
;
Diehl, Sandra
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 531-551
Persistent link: https://www.econbiz.de/10013325702
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