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~accessRights:"restricted"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"The journal of services marketing"
~language:"bul"
~language:"eng"
~language:"hrv"
~language:"hun"
~language:"msa"
~language:"spa"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~person:"Rajagopal"
~person:"Tiwari, Aviral Kumar"
~subject:"Economic growth"
~subject:"Konsumentenverhalten"
~subject:"Schätzung"
~subject:"Time series analysis"
~subject:"Unternehmenserfolg"
~subject:"Volatility"
~subject:"Volatilität"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
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Economic growth
Konsumentenverhalten
Schätzung
Time series analysis
Unternehmenserfolg
Volatility
Volatilität
Consumer behaviour
6
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
3
Corporate Social Responsibility
2
Corporate social responsibility
2
Customer satisfaction
2
Emotion
2
Kundenzufriedenheit
2
Anthropomorphism
1
Beschwerdemanagement
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Betriebliche Wertschöpfung
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Business start-up
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CSR
1
Cognition
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Complaint management
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Consumer envy
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Kognition
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Kundenbindungsprogramm
1
Kundenintegration
1
Kundenservice
1
Kundenwert
1
Lebensqualität
1
Loyalty program
1
Matching donations
1
Mexico
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Mattila, Anna S.
Paul, Justin
Rajagopal
Tiwari, Aviral Kumar
Hollebeek, Linda D.
4
Aghdaie, Fathollah Amiri
3
Klaus, Philipp
3
Alkire, Linda
2
Ansari, Azarnoush
2
Beatson, Amanda
2
Benoit, Sabine
2
Bock, Dora Elizabeth
2
Bruce, Helen L.
2
Costa, Renato J. Lopes da
2
Das, Gopal
2
Dodds, Sarah
2
Gilboa, Shaked
2
Gonçalves, Rui
2
Greer, Dominique A.
2
Huang, Yu-Shan
2
Kim, Jong Min
2
Medler-Liraz, Hana
2
Minton, Elizabeth A.
2
Mitchell, Vincent-Wayne
2
Mulcahy, Rory
2
Palakshappa, Nitha
2
Pereira, Leandro
2
Rosenbaum, Mark
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Schuster, Lisa
2
Seger-Guttmann, Tali
2
Tram-Anh Ngoc Pham
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Vilnai-Yavetz, Iris
2
Wu, Luorong
2
Abbas Mardani
1
Abbas, Ansar
1
Abbasi, Amir Zaib
1
Aeiny, Mohammad Amin
1
Ahmad, Hassan
1
Ahmed, Waqar
1
Ahn, Kwanghoon
1
Akareem, Husain Salilul
1
Akbar, Payam
1
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International journal of productivity and quality management : IJPQM
The journal of services marketing
Energy economics
20
International journal of hospitality management
17
Journal of business research : JBR
14
Journal of retailing and consumer services
14
Applied economics
13
Finance research letters
12
Research in international business and finance
9
International review of economics & finance : IREF
6
Cornell hospitality quarterly : CQ
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Applied economics letters
4
International journal of consumer studies
4
Technological forecasting & social change : an international journal
4
The Cornell hospitality quarterly
4
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
4
European management journal
3
International journal of contemporary hospitality management
3
International journal of market research
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
The North American journal of economics and finance : a journal of financial economics studies
3
Tourism economics : the business and finance of tourism and recreation
3
Business strategy and the environment
2
Computational economics
2
Economic systems
2
International business review : the official journal of the European International Business Academy
2
International journal of business innovation and research : IJBIR
2
International journal of finance & economics : IJFE
2
Journal of quantitative economics
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of service research
2
Journal of service research : JSR
2
Marketing intelligence & planning
2
The International trade journal
2
Asia Pacific journal of marketing and logistics
1
Asian journal of business ethics : AJBE
1
Bulletin of economic research
1
Economia aplicada : EA
1
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ECONIS (ZBW)
6
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1
Convergence of quality and productivity in start-up enterprises : analysis of divergent value perspectives
Rajagopal
;
Rajagopal, Ananya
- In:
International journal of productivity and quality …
40
(
2023
)
1
,
pp. 55-79
Persistent link: https://www.econbiz.de/10014364199
Saved in:
2
Inferiority feeling and conspicuous buying behaviour : analysing quality of life concerns among consumers in Mexico
Rajagopal
- In:
International journal of productivity and quality …
35
(
2022
)
2
,
pp. 171-192
Persistent link: https://www.econbiz.de/10013093198
Saved in:
3
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
4
Does anthropomorphism influence customers' switching intentions in the self-service technology failure context?
Fan, Alei
;
Wu, Luorong
;
Mattila, Anna S.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 713-723
Persistent link: https://www.econbiz.de/10011590916
Saved in:
5
The influence of a "green" loyalty program on service encounter satisfaction
Liu, Qing
;
Mattila, Anna S.
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 576-585
Persistent link: https://www.econbiz.de/10011635004
Saved in:
6
Powerful or powerless customers : the influence of gratitude on engagement with CSR
Mattila, Anna S.
;
Wu, Luorong
;
Choi, Choongbeom
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 519-528
Persistent link: https://www.econbiz.de/10011615541
Saved in:
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