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~accessRights:"restricted"
~isPartOf:"Journal of Asia Business Studies"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of the Academy of Marketing Science"
~person:"Berg, Wouter E. van den"
~person:"Chaker, Nawar N."
~person:"Matthews, Lucy M."
~subject:"Geschlecht"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Geschlecht
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
5
Verkaufspersonal
5
Sales
3
Arbeitszufriedenheit
2
grit
2
Arbeitsmobilität
1
B-to-B-Marketing
1
Beziehungsmarketing
1
Business ethics
1
Business-to-business marketing
1
Conceptualization
1
Customer satisfaction
1
Customer service
1
Customer-focused voice
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Emotion
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Employee retention
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Engagement
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Ethical Climate
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Frauen
1
Frontline employee customer orientation
1
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Identity theory
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Kundenservice
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Kundenzufriedenheit
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Literature review
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Operationalization
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Performance measurement
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Performance-Messung
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Pro-customer rule breaking
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Berg, Wouter E. van den
Chaker, Nawar N.
Matthews, Lucy M.
DeCarlo, Thomas E.
2
Edmondson, Diane R.
2
Evans, Kenneth R.
2
Lam, Son K.
2
Peterson, Robert M.
2
Alnakhli, Hayam
1
Andersson, Pernille K.
1
Arditto, Luis
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Askew, Matthew A
1
Bande, Belen
1
Bellamkonda, Raja Shekhar
1
Bhukya, Ramulu
1
Bill, Fabian
1
Blackman, Deborah
1
Brown, Barron W.
1
Brown, Tom
1
Böhm, Eva
1
Cambra-Fierro, Jesús J.
1
Cervellon, Marie-Cécile
1
Charoensukmongkol, Peerayuth
1
Chebat, Jean-Charles
1
Ching, Lim Ai
1
Choi, Yu Hua
1
Choo, Ho Jung
1
Echchakoui, Saïd
1
Fazal-e-Hasan, Syed
1
Fergurson, J. Ricky
1
Feurer, Sven
1
Fleming, David E.
1
Foo, Maw Der
1
Frasquet Deltoro, Marta
1
Fuentes-Blasco, María
1
Gaucher, Benoît
1
Gazzoli, Gabriel
1
Gong, Taeshik
1
Good, Megan C.
1
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Journal of Asia Business Studies
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of personal selling & sales management
4
Decision sciences
1
Journal of business research : JBR
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
2
Are women or men business-to-business salespeople more engaged on the job?
Matthews, Lucy M.
;
Edmondson, Diane R.
;
Ward, Cheryl B.
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 81-93
Persistent link: https://www.econbiz.de/10012584491
Saved in:
3
Does sleep really matter? : examining sleep among salespeople as boundary role personnel for key job factors
Edmondson, Diane R.
;
Matthews, Lucy M.
- In:
Journal of business-to-business marketing
27
(
2020
)
1
,
pp. 71-79
Persistent link: https://www.econbiz.de/10012196336
Saved in:
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