//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Okumus, Fevzi"
~subject:"Tourismusforschung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"CRM (Customer Relationship Management)"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Tourismusforschung
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Bibliometrics
1
Bibliometrie
1
Customer engagement
1
Customer integration
1
Data Mining
1
Data mining
1
Gastgewerbe
1
Hospitality industry
1
Hotel industry
1
Hotellerie
1
Kundenintegration
1
Personalisierung
1
Personalization
1
Text
1
Tourism
1
Tourism industry
1
Tourism research
1
Tourismus
1
Tourismuswirtschaft
1
Viral marketing
1
Virales Marketing
1
content analysis
1
customer satisfaction
1
dissatisfaction
1
hospitality and tourism
1
hotel reviews
1
nvivo
1
slr
1
text mining
1
user generated content
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Okumus, Fevzi
Bilgihan, Anil
1
Chen, Shuping
1
Han, Xiaoyun
1
Published in...
All
Journal of hospitality marketing & management
Tourism review : the official journal of the AIEST
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->