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~accessRights:"restricted"
~isPartOf:"Journal of international trade & commerce"
~isPartOf:"Tourism management perspectives : TMP"
~person:"Chiang, Tai-Ying"
~subject:"Kundenzufriedenheit"
~subject:"Satisfaction"
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Kundenzufriedenheit
Satisfaction
Beschwerdemanagement
1
Complaint management
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Desire for revenge
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Negative eWOM
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Chiang, Tai-Ying
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Journal of international trade & commerce
Tourism management perspectives : TMP
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Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo
;
Fotiadis, Anestis K.
;
Chiang, Tai-Ying
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170529
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