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~isPartOf:"Journal of marketing education : JME"
~isPartOf:"Journal of retailing"
~subject:"Relationship marketing"
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Relationship marketing
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Zablah, Alex R.
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Fumagalli, Elena
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Journal of marketing education : JME
Journal of retailing
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of business research : JBR
18
Journal of personal selling & sales management
17
The journal of personal selling & sales management : JPSSM
16
The journal of business & industrial marketing
14
Journal of retailing and consumer services
11
Journal of business-to-business marketing
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Journal of the Academy of Marketing Science
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International journal of hospitality management
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International journal of retail & distribution management
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Journal of service research
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Journal of service research : JSR
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Asia Pacific journal of marketing and logistics
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Journal of marketing
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European journal of marketing
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International journal of logistics : research and applications
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Marketing intelligence & planning
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SpringerLink / Bücher
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The Oxford handbook of strategic sales and sales management
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
European journal of marketing : EJM
2
International journal of bank marketing
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International journal of services and operations management
2
International journal of services, economics and management
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Journal of Asia Business Studies
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Journal of business ethics : JOBE
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality marketing & management
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Journal of marketing theory and practice : JMTP
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of service theory and practice
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Market : review for marketing theory and practice
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Middle East journal of management : MEJM
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Psychology & marketing
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Service business
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Springer eBook Collection / Business and Economics
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The international journal of bank marketing : IJBM
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Academia : revista Latinoamericana de administración
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ECONIS (ZBW)
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
3
Reimagining personalization in the physical store
Reinartz, Werner J.
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
4
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
Saved in:
5
Drown or blossom? : the impact of perceived chronic time pressure on retail salespeople's performance and customer-salesperson relationships
Ryari, Hanaa
;
Alavi, Sascha
;
Wieseke, Jan
- In:
Journal of retailing
97
(
2021
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10012648989
Saved in:
6
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
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