Paiola, Marco; Saccani, Nicola; Perona, Marco; Gebauer, … - In: European Management Journal 31 (2013) 4, pp. 390-409
decision as to whether the capabilities necessary for providing solutions should be developed internally or externally. However … capabilities. A framework is proposed for classifying the different approaches adopted by firms, consisting of two dimensions. The … whether the capabilities are developed internally, externally or in a mixed way. The empirical application of the framework …