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~accessRights:"restricted"
~person:"Abouee-Mehrizi, Hossein"
~person:"Mariani, Marcello M."
~person:"Mattila, Anna S."
~subject:"Service quality"
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The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
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