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~accessRights:"restricted"
~person:"Ali, Muhammad"
~person:"Kwan, Ho Kwong"
~person:"Spörrle, Matthias"
~subject:"Arbeitszufriedenheit"
~subject:"Confidence"
~subject:"Führungspersönlichkeit"
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Arbeitszufriedenheit
Confidence
Führungspersönlichkeit
Emotion
19
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5
Job satisfaction
5
Managers
5
Emotional exhaustion
4
Führungsstil
4
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Stress
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Dienstleistungsqualität
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Service quality
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China
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Customer satisfaction
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Employee retention
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Family business
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Gossip
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Gratitude
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Internal communication
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Interne Kommunikation
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Kognition
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Kundenzufriedenheit
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Ali, Muhammad
Kwan, Ho Kwong
Spörrle, Matthias
Hur, Won-Moo
6
Kim, Peter Beomcheol
4
Xu, Shi
4
Alfes, Kerstin
3
Alrawadieh, Zaid
3
Altinay, Levent
3
Bailey, Catherine
3
Brosi, Prisca
3
Cain, Lisa
3
Fu, Na
3
Kundi, Yasir Mansoor
3
Park, In-Jo
3
Qu, Hailin
3
Silard, Anthony
3
Tulucu, Fadime
3
Welpe, Isabell M.
3
Abdalla, Moh'd Juma
2
Ahmad-ur-Rehman, Muhammad
2
Allameh, Sayyed Mohsen
2
Alola, Uju Violet
2
Arici, Hasan Evrim
2
Azeem, Muhammad Umer
2
Bagozzi, Richard P.
2
Baloglu, Seyhmus
2
Batool, Iram
2
Becker, William
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Belkin, Liuba Y.
2
Busser, James
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Camgoz, Selin Metin
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Coelho, Arnaldo
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Conway, Edel
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Doan, Tin
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Edmondson, Diane R.
2
Elbaz, Ahmed Mohamed
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Journal of business ethics : JOBE
4
International journal of bank marketing
1
International journal of hospitality management
1
Journal of managerial psychology
1
The international journal of human resource management
1
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ECONIS (ZBW)
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1
Frontline employees' performance in the financial services industry : the significance of trust, empathy and consumer orientation
Raza, Basharat
;
Onge, Sylvie St.
;
Ali, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 527-549
Persistent link: https://www.econbiz.de/10014267103
Saved in:
2
Consumer aggression and frontline employees' turnover intention : the role of job anxiety, organizational support, and obligation feeling
Raza, Basharat
;
Onge, Sylvie St.
;
Ali, Muhammad
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012820040
Saved in:
3
Satisfied with the job, but not with the boss : leaders’ expressions of gratitude and pride differentially signal leader selfishness, resulting in differing levels of followers’ sa...
Ritzenhöfer, Lisa
;
Brosi, Prisca
;
Spörrle, Matthias
; …
- In:
Journal of business ethics : JOBE
158
(
2019
)
4
,
pp. 1185-1202
Persistent link: https://www.econbiz.de/10012061534
Saved in:
4
The effect of top management trustworthiness on turnover intentions via negative emotions : the moderating role of gender
Mölders, Sophie
;
Brosi, Prisca
;
Spörrle, Matthias
; …
- In:
Journal of business ethics : JOBE
156
(
2019
)
4
,
pp. 957-969
Persistent link: https://www.econbiz.de/10012029559
Saved in:
5
The effect of workplace negative gossip on employee proactive behavior in China : the moderating role of traditionality
Wu, Xiangfan
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Ma, Jie
- In:
Journal of business ethics : JOBE
148
(
2018
)
4
,
pp. 801-815
Persistent link: https://www.econbiz.de/10011844324
Saved in:
6
Emotional labor and family quality : the role of work-family positive spillover
Liu, Xiao-Yu
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Zheng, …
- In:
The international journal of human resource management
29
(
2018
)
6
,
pp. 1113-1138
Persistent link: https://www.econbiz.de/10011899746
Saved in:
7
Leader pride and gratitude differentially impact follower trust
Ritzenhöfer, Lisa
;
Brosi, Prisca
;
Spörrle, Matthias
; …
- In:
Journal of managerial psychology
32
(
2017
)
6
,
pp. 445-459
Persistent link: https://www.econbiz.de/10011799873
Saved in:
8
Work-family effects of servant leadership : the roles of emotional exhaustion and personal learning
Tang, Guiyao
;
Kwan, Ho Kwong
;
Zhang, Deyuan
;
Zhu, Zhou
- In:
Journal of business ethics : JOBE
137
(
2016
)
2
,
pp. 285-297
Persistent link: https://www.econbiz.de/10011543582
Saved in:
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