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~accessRights:"restricted"
~person:"Alsarhan, Ayoub"
~person:"García, M. Pilar Conesa"
~person:"Hong, Yili"
~person:"Lai, Jung-Yu"
~subject:"Service quality"
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Search: subject_exact:"DV-Dienstleistung"
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Service quality
Dienstleistungsqualität
4
IT service provider
4
IT-Dienstleister
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Arbeitsgruppe
1
Cloud Computing
1
Cloud computing
1
Collaborative information system (CIS)
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India
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Indien
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Online retailing
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Online-Handel
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Project management
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QoS
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Quality management
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Qualitätsmanagement
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SLA
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SSLA
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Alsarhan, Ayoub
García, M. Pilar Conesa
Hong, Yili
Lai, Jung-Yu
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Action-based quality management : strategy and tools for continuous improvement
1
Information systems and e-business management : ISeB
1
Information systems research : ISR
1
International journal of business information systems : IJBIS
1
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Dynamic changes of QoS parameters in cloud computing service level agreement
Al-Ghuwairi, Abdel-Rahman
;
Khalaf, Mohammad
;
Salah, Zaher
; …
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10012154597
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2
On buyer selection of service providers in online outsourcing platforms for IT services
Hong, Yili
;
Pavlou, Paul A.
- In:
Information systems research : ISR
28
(
2017
)
3
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011754094
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3
Impacts of collaborative IS on software development project success in Indian software firms : a service perspective
Ulhas, Khire Rushikesh
;
Lai, Jung-Yu
;
Wang, Juite
- In:
Information systems and e-business management : ISeB
14
(
2016
)
2
,
pp. 315-336
Persistent link: https://www.econbiz.de/10011673228
Saved in:
4
Implementation methodology of effective governance to ensure the quality of IT service
Gil-Pechuán, Ignacio
;
Pullicino, Patrick
;
García, M. …
- In:
Action-based quality management : strategy and tools …
,
(pp. 175-192)
.
2014
Persistent link: https://www.econbiz.de/10011556881
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