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~accessRights:"restricted"
~person:"Alsarhan, Ayoub"
~person:"Hazra, Jishnu"
~person:"Hong, Yili"
~person:"Lai, Jung-Yu"
~subject:"Service quality"
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Search: subject_exact:"DV-Dienstleistung"
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Service quality
Dienstleistungsqualität
4
IT service provider
4
IT-Dienstleister
4
Dienstleistungssektor
2
Outsourcing
2
Service industry
2
Arbeitsgruppe
1
Cloud Computing
1
Cloud computing
1
Collaborative information system (CIS)
1
DSLA
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Dienstleistung
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Digital platform
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Digitale Dienste
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Digitale Plattform
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E-commerce
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Erfolgsfaktor
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IT services
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India
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Indien
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Information technology
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Information technology outsourcing
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Informationstechnik
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Inter-firm cooperation
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OR in service industries
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Online retailing
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Online-Handel
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Pricing
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Project management
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Project success
1
Projektmanagement
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QoS
1
Quality improvement
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Quality management
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Qualitätsmanagement
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Reputation
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SLA
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SSLA
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Alsarhan, Ayoub
Hazra, Jishnu
Hong, Yili
Lai, Jung-Yu
Abdi, Fahimeh
1
Abtahi, Amir-Reza
1
Agarwal, Rajesh
1
Al-Ghuwairi, Abdel-Rahman
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Awasthy, Prakash
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Beath, Cynthia M.
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Cheng, Vincent
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Fonstad, Nils O.
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Gil-Pechuán, Ignacio
1
Huang, Kwei-Long
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Hui, Pamsy P.
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Jain, Daisy Mathur
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Kannabiran, G.
1
Khalaf, Mohammad
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Khurana, Reema
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Kumar, Piyush
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Kuo, Chia-Wei
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Li, Bingzhi
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Li, Chunlin
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Liu, Yun Chang
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Loh, Wilson
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Mahendramohan, B.
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Manuel, Paul
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Pavlou, Paul A.
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Rhodes, Joan
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Salah, Zaher
1
Sridevi, P.
1
Topaloglu, Omer
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Ulhas, Khire Rushikesh
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European journal of operational research : EJOR
1
Information systems and e-business management : ISeB
1
Information systems research : ISR
1
International journal of business information systems : IJBIS
1
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ECONIS (ZBW)
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1
Collaboration under outcome-based contracts for information technology services
Awasthy, Prakash
;
Hazra, Jishnu
- In:
European journal of operational research : EJOR
286
(
2020
)
1
,
pp. 350-359
Persistent link: https://www.econbiz.de/10012240238
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2
Dynamic changes of QoS parameters in cloud computing service level agreement
Al-Ghuwairi, Abdel-Rahman
;
Khalaf, Mohammad
;
Salah, Zaher
; …
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10012154597
Saved in:
3
On buyer selection of service providers in online outsourcing platforms for IT services
Hong, Yili
;
Pavlou, Paul A.
- In:
Information systems research : ISR
28
(
2017
)
3
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011754094
Saved in:
4
Impacts of collaborative IS on software development project success in Indian software firms : a service perspective
Ulhas, Khire Rushikesh
;
Lai, Jung-Yu
;
Wang, Juite
- In:
Information systems and e-business management : ISeB
14
(
2016
)
2
,
pp. 315-336
Persistent link: https://www.econbiz.de/10011673228
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