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~person:"Bufquin, Diego"
~person:"Cheung, Catherine"
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Tourism employees
9
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Job satisfaction
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Hotel industry
5
Hotellerie
5
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Bufquin, Diego
Cheung, Catherine
Ok, Chihyung
Karatepe, Osman M.
25
Jung, Hyo Sun
7
Yoon, Hye Hyun
7
Chen, Han
5
El-Bayoumi Salem, Islam
5
Han, Heesup
5
Kim, Peter Beomcheol
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Kim, Seongseop
5
Dedeoğlu, Bekir Bora
4
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4
Leung, Xi Y.
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Wang, Yao-Chin
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Zoghbi-Manrique-de-Lara, Pablo
4
Ali, Faizan
3
Ampofo, Emmanuel Twumasi
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Ayoun, Baker
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Bonn, Mark Andrew
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Brewster, Zachary W.
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Cobanoglu, Cihan
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Eyoun, Khalid
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Goh, Edmund
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Golubovskaya, Maria
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Hai, Shenyang
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Law, Chun Hung Roberts
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Lee, JungHoon
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Mohsin, Asad
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Okumus, Bendegul
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Olugbade, Olusegun A.
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Orlowski, Marissa
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Park, In-Jo
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Park, Jeong-Yeol
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Ponting, Sandra Sun-Ah
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International journal of hospitality management
5
Journal of hospitality marketing & management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives
Zhang, Tingting
;
Ronzoni, Giulio
;
Medeiros, Marcos
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185202
Saved in:
3
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
4
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
5
How to enhance hotel guests' acceptance and experience of smart hotel technology : an examination of visiting intentions
Yang, Huijun
;
Song, Hanqun
;
Cheung, Catherine
;
Guan, Jieqi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820021
Saved in:
6
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
7
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
8
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
9
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
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