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~accessRights:"restricted"
~person:"Cardon, Melissa S."
~person:"Gomez-Mejia, Luis R."
~person:"Mattila, Anna S."
~person:"Zerbe, Wilfred J."
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Emotion
32
Consumer behaviour
8
Konsumentenverhalten
8
Business start-up
7
Familienunternehmen
7
Family business
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Unternehmensgründung
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Socioemotional wealth
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Cardon, Melissa S.
Gomez-Mejia, Luis R.
Mattila, Anna S.
Zerbe, Wilfred J.
Han, Heesup
5
Alrawadieh, Zaid
3
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Qu, Hailin
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Marketing intelligence & planning
1
The journal of services marketing
1
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ECONIS (ZBW)
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Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
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Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
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