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~accessRights:"restricted"
~person:"Culver, Jeffrey N."
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
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Search: subject:"Mobile Telekommunikation"
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Consumer behaviour
Kundenzufriedenheit
Konsumentenverhalten
4
Mobile communications
4
Mobile phone
4
Mobilkommunikation
4
Mobiltelefon
4
Dienstleistungsqualität
3
Norway
3
Norwegen
3
Service quality
3
Age groups
2
Beziehungsmarketing
2
Relationship marketing
2
Telecommunications industry
2
Telekommunikationssektor
2
mobile phone service
2
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Digitale Dienste
1
Einzelhandel
1
Mobile phone provider's shift
1
Mobile phone services
1
Retail trade
1
Service industry
1
Service retailing
1
Services marketing
1
Switching barriers
1
Technology leadership
1
Upgrade services
1
Web-based service
1
advertising
1
consumer perceptions
1
information source
1
media preference
1
mobile services
1
provider's shift
1
retention
1
service marketing
1
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Culver, Jeffrey N.
Dwivedi, Yogesh Kumar
8
Chawla, Deepak
5
Liébana-Cabanillas, Francisco
5
Bilgihan, Anil
4
Birch, Nancy J.
4
Ghose, Anindya
4
Joshi, Himanshu
4
Narteh, Bedman
4
Prayag, Girish
4
Tesfom, Goitom
4
Williams, Michael D.
4
Cui, Xuebin
3
Dinsmore, John
3
Elwalda, Abdulaziz
3
Erkan, Ismail
3
Foo, Pik-Yin
3
Ginner, Michael
3
Giovanis, Apostolos
3
Groß, Michael
3
Japutra, Arnold
3
Kannan, P. K.
3
Luo, Xueming
3
Oh, Wonseok
3
Ooi, Keng-Boon
3
Ozuem, Wilson
3
Prodanova, Jana
3
Rahman, Mushfiqur
3
San-Martín, Sonia
3
Shareef, Mahmud Akhter
3
Sinha, Neena
3
Sohn, Stefanie
3
Stephen, Andrew T.
3
Tan, Garry Wei-Han
3
Verhoef, Peter C.
3
Acikgoz, Fulya
2
Ahuja, Vandana
2
Aiolfi, Simone
2
Al-Nabhani, Khalid
2
Alkhaldi, Ayman N.
2
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International journal of technology marketing : IJTMkt
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
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ECONIS (ZBW)
4
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Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
2
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
3
Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of promotion management : JPM
24
(
2018
)
4
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011979182
Saved in:
4
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
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