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~accessRights:"restricted"
~person:"Han, Heesup"
~person:"Madera, Juan M."
~person:"Mattila, Anna S."
~person:"Zerbe, Wilfred J."
~subject:"Emotions"
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Emotions
Emotion
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Consumer behaviour
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Han, Heesup
Madera, Juan M.
Mattila, Anna S.
Zerbe, Wilfred J.
Noussair, Charles
5
Alrawadieh, Zaid
3
Arici, Hasan Evrim
3
Breaban, Adriana
3
Brooks, Chris
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Bui, M̃y
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Cervera-Taulet, Amparo
3
Kemp, Elyria
3
Ladhari, Riadh
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Al-Ansi, Amr
2
Altinay, Levent
2
Antonetti, Paolo
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Calderón Garcia, Haydée
2
Carlsson-Wall, Martin
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Deb, Madhurima
2
Griessmair, Michele
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Horak, Sven
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Kim, Jong-Hyeong
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Kogler, Christoph
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Kraus, Kalle
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Lauring, Jakob
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Tubillejas-Andrés, Berta
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International journal of hospitality management
3
The journal of services marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.
;
Wang, Xingyu
;
Madera, Juan M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
Saved in:
2
Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants
Quan, Wei
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495025
Saved in:
3
Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar
;
Lück, Michael
;
Al-Ansi, Amr
;
Chua, …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
Saved in:
4
Word-of-mouth, buying, and sacrifice intentions for eco-cruises : exploring the function of norm activation and value-attitude-behavior
Han, Heesup
;
Hwang, Jinsoo
;
Lee, Myong Jae
;
Kim, Joohyun
- In:
Tourism management : research, policies, practice
70
(
2019
),
pp. 430-443
Persistent link: https://www.econbiz.de/10011949896
Saved in:
5
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
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