Willie, Paul A.; Connor, David; Sole, Jordi; Forgacs, Gabor - In: Worldwide Hospitality and Tourism Themes 9 (2017) 4, pp. 402-410
Purpose This paper aims to identify possible solutions to the current and persistent challenge of attracting and retaining qualified people to work in Canada’s hotel industry. The outlook for the industry is that a critical shortage of skilled workers will continue to exist for at least the...