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~accessRights:"restricted"
~person:"Kowalkowski, Christian"
~subject:"Innovation management"
~subject:"Service quality"
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Search: subject:"Dienstleistungssektor"
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Innovation management
Service quality
Dienstleistungssektor
7
Service industry
7
Bundling strategy
5
Dienstleistung
5
Leistungsbündel
5
Services
5
Business services
4
Servitization
4
Unternehmensdienstleistung
4
Dienstleistungsqualität
3
Service infusion
3
B-to-B-Marketing
2
Business-to-business marketing
2
Deservitization
2
Industrie
2
Innovation
2
Lieferantenmanagement
2
Manufacturing industries
2
Product-service system
2
Research agenda
2
Service innovation
2
Solutions
2
Supplier relationship management
2
Artificial intelligence
1
Automation
1
Automatisierung
1
Business-to-business services
1
COVID-19
1
Coronavirus
1
Cost-effective service excellence
1
Customer service
1
Dienstleistungsinnovation
1
Dienstleistungsmarketing
1
Digital servitization
1
Digitalization
1
Digitization
1
Economic growth
1
Impact assessment
1
Industrial service
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Kowalkowski, Christian
Witell, Lars
10
Gustafsson, Anders
6
Edvardsson, Bo
5
Gallouj, Fai͏̈z
5
Huang, Ming-Hui
5
Anning-Dorson, Thomas
4
Gomes, Giancarlo
4
Gong, Taeshik
4
Kristensson, Per
4
Luu Trong Tuan
4
Miles, Ian D.
4
Rayburn, Steven W.
4
Tai, Yang-Fei
4
Voss, Christopher A.
4
Wirtz, Jochen
4
Wünderlich, Nancy V.
4
Zhao, Xiande
4
Anderson, Sidney
3
Basu, Rana
3
Bhola, Prabha
3
Bowen, David E.
3
Brady, Michael K.
3
Candi, Marina
3
Carmona, Linda Jessica de Montreuil
3
Chi, Nai-Wen
3
Hadwich, Karsten
3
Karatzas, Antonios
3
Le Nguyen Hau
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Lehmann, Claudia
3
Liu, Chih-Hsing
3
McColl-Kennedy, Janet R.
3
Nyadzayo, Munyaradzi
3
Parasuraman, A.
3
Raddats, Chris
3
Sharma, Piyush
3
Sousa, Rui
3
Toivonen, Marja
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
The Routledge handbook of service research insights and ideas
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
4
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1
Putting the "service" into B2B marketing : key developments in service research and their relevance for B2B
Wirtz, Jochen
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 272-289
Persistent link: https://www.econbiz.de/10013539114
Saved in:
2
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
3
Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
Saved in:
4
Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry
Holmlund, Maria
;
Kowalkowski, Christian
;
Biggemann, Sergio
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
Saved in:
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