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~accessRights:"restricted"
~person:"Ruyter, Ko de"
~subject:"Customer satisfaction"
~subject:"Social Web"
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Customer satisfaction
Social Web
Consumer behaviour
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Konsumentenverhalten
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Social web
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Virtual reality
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Virtuelle Realität
4
Beziehungsmarketing
3
Relationship marketing
3
Text
3
Augmented reality
2
Communication
2
Kommunikation
2
speech act theory
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Augmented Reality
1
Business cycle
1
Business cycle synchronization
1
Cognition
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Computerized method
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Computerunterstützung
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Consumer experience
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Creativity
1
Customer creativity
1
Customer engagement
1
Customer frontline experience
1
Customer integration
1
Customer value
1
Customization
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Dienstleistungsqualität
1
Einzelhandel
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Experiment
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Forschung
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Gesundheitskosten
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Gesundheitsversorgung
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Health care
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Ruyter, Ko de
Dwivedi, Yogesh Kumar
22
Martínez-López, Francisco J.
21
Loureiro, Sandra Maria Correia
20
Hajli, Nick
19
Law, Chun Hung Roberts
19
Qiu, Liangfei
18
Rita, Paulo
17
Filieri, Raffaele
16
Harrigan, Paul
15
Rana, Nripendra P.
15
Vrontis, Demetris
15
Agnihotri, Raj
14
Dhir, Amandeep
14
Kumar, Vikas
14
Laurell, Christofer
14
Schaarschmidt, Mario
14
Ozuem, Wilson
13
Bigné Alcañiz, J. Enrique
12
Dennis, Alan
12
Kreutzer, Ralf T.
12
Thaichon, Park
12
Akram, Umair
11
Etter, Michael
11
Hollebeek, Linda D.
11
Itani, Omar S.
11
Shokouhyar, Sajjad
11
Wong, IpKin Anthony
11
Adeola, Ogechi
10
Foroudi, Pantea
10
Gázquez-Abad, Juan Carlos
10
Hinson, Robert
10
Sandström, Christian
10
Brem, Alexander
9
Gloor, Peter A.
9
Karjaluoto, Heikki
9
Kuchler, Theresa
9
Kunkel, Thilo
9
Liang, Sai
9
Paul, Justin
9
Quach, Sara
9
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International journal of electronic commerce : IJEC
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of management information systems : JMIS
1
The journal of consumer marketing
1
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ECONIS (ZBW)
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1
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
2
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
Saved in:
3
Decoding social media speak : developing a speech act theory research agenda
Ludwig, Stephan
;
Ruyter, Ko de
- In:
The journal of consumer marketing
33
(
2016
)
2
,
pp. 124-134
Persistent link: https://www.econbiz.de/10011524150
Saved in:
4
Untangling a web of lies : exploring automated detection of deception in computer-mediated communication
Ludwig, Stephan
;
Laer, Tom van
;
Ruyter, Ko de
; …
- In:
Journal of management information systems : JMIS
33
(
2016
)
2
,
pp. 511-541
Persistent link: https://www.econbiz.de/10011616128
Saved in:
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