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~accessRights:"restricted"
~subject:"Beziehungsmarketing"
~subject:"Kundenbindungsprogramm"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Kundenbeziehungen"
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Beziehungsmarketing
Kundenbindungsprogramm
Lieferantenmanagement
Relationship marketing
8,411
Consumer behaviour
4,431
Konsumentenverhalten
4,431
Customer satisfaction
2,437
Kundenzufriedenheit
2,437
Dienstleistungsqualität
1,827
Service quality
1,827
Brand management
1,425
Markenführung
1,425
Social Web
1,081
Social web
1,081
Brand image
1,072
Markenimage
1,072
Supplier relationship management
856
Online-Marketing
854
Internet marketing
850
Customer integration
831
Kundenintegration
829
Brand
706
Markenartikel
694
Einzelhandel
659
Retail trade
658
Online retailing
620
Online-Handel
620
Confidence
613
Vertrauen
612
Electronic Commerce
574
Marketing management
572
Marketingmanagement
572
E-commerce
566
Kundenwert
536
Customer value
524
Emotion
456
Customer service
449
Kundenservice
446
Betriebliche Wertschöpfung
412
Value creation
412
Viral marketing
382
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3,296
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7,708
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7,917
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495
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Han, Heesup
38
Hollebeek, Linda D.
36
Kumar, V.
27
Thaichon, Park
24
Rather, Raouf Ahmad
22
Loureiro, Sandra Maria Correia
21
Khan, Imran
19
Kumar, Vikas
19
Prentice, Catherine
19
Quach, Sara
19
Ahn, Jiseon
18
Gil Saura, Irene
18
Mattila, Anna S.
18
Palmatier, Robert W.
18
So, Kevin Kam Fung
18
Svensson, Göran
18
Itani, Omar S.
17
Vrontis, Demetris
17
Klaus, Philipp
16
Rahman, Zillur
16
Roy, Sanjit
16
Grewal, Dhruv
15
Japutra, Arnold
15
Balaji, M. S.
14
Johnson, Lester W.
14
Karjaluoto, Heikki
14
King, Ceridwyn
14
Leckie, Civilai
14
Agnihotri, Raj
13
Chatterjee, Sheshadri
13
Homburg, Christian
13
Sesé, F. Javier
13
Sreejesh, S.
13
Verhoef, Peter C.
13
Wong, IpKin Anthony
13
Bruhn, Manfred
12
Casidy, Riza
12
Dwivedi, Yogesh Kumar
12
Gong, Taeshik
12
Harrigan, Paul
12
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Springer Fachmedien Wiesbaden
58
IGI Global
17
Edward Elgar Publishing
4
Springer-Verlag GmbH
3
Great Britain / Customs Establishment
2
NetLibrary, Inc
2
Springer Gabler <Firma>
2
Springer International Publishing
2
Technische Universität Chemnitz
2
World Trade Organization
2
De Gruyter Oldenbourg
1
European Health Care Conference <2, 2011, Hamburg>
1
ICORIA <17., 2018, Valencia>
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
1
Landesanstalt für Medien Nordrhein-Westfalen
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Organisation for Economic Co-operation and Development
1
Society for Consumer Psychology.
1
Soproni Egyetem
1
Technische Universität Hamburg
1
Technische Universität Hamburg / Institut für Innovationsmarketing
1
Universität Hohenheim
1
ebrary, Inc
1
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Journal of business research : JBR
478
Journal of retailing and consumer services
466
SpringerLink / Bücher
256
Industrial marketing management : the international journal for industrial and high-tech firms
243
International journal of hospitality management
190
The journal of services marketing
122
Journal of strategic marketing
100
The journal of business & industrial marketing
95
Journal of the Academy of Marketing Science
86
Journal of hospitality marketing & management
79
Asia Pacific journal of marketing and logistics
78
International journal of contemporary hospitality management
78
Journal of travel and tourism marketing
76
Service business
76
The service industries journal
75
Tourism management : research, policies, practice
74
The journal of product & brand management
73
Springer eBook Collection / Business and Economics
69
Marketing intelligence & planning
62
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
59
Journal of service management
56
The journal of brand management : an international journal
56
Journal of marketing
54
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
52
Journal of retailing
51
Technological forecasting & social change : an international journal
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
50
Services marketing quarterly
50
Journal of service research
49
Psychology & marketing
47
Journal of business-to-business marketing
43
Journal of promotion management : innovations in planning and applied research
43
European journal of operational research : EJOR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
International journal of retail and distribution management
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
International journal of production economics
40
Springer eBook Collection
40
The international review of retail, distribution and consumer research
40
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ECONIS (ZBW)
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1
Role of word-of-mouth communication in consumer brand relationship initiation and maintenance : insights from the bottom of pyramid markets
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of emerging markets
19
(
2024
)
5
,
pp. 1259-1280
Persistent link: https://www.econbiz.de/10014560253
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2
Competitive network restructuring with spatially loyal customers : a bilevel facility delocation problem
García-Vélez, Juan-Carlos
;
Ruiz-Hernández, Diego
; …
- In:
Computers & operations research : an international journal
161
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014560270
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3
The exam location problem : mathematical formulations and variants
Çalık, Hatice
;
Wauters, Tony
;
Vanden Berghe, Greet
- In:
Computers & operations research : an international journal
161
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014560300
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4
Uncovering consumers' subconscious responses to marketing stimuli
Sari, Hasrini
;
Simatupang, Tota
- In:
Biometrics and neuroscience research in business and …
,
(pp. 279-294)
.
2024
Persistent link: https://www.econbiz.de/10014560406
Saved in:
5
Business model design, customer relationship proneness, and customer experience quality
Hu, Baoliang
;
Zhu, Yuwen
;
Zhang, Suping
;
Zhou, Minfei
- In:
Technology analysis & strategic management
36
(
2024
)
3
,
pp. 579-591
Persistent link: https://www.econbiz.de/10014560436
Saved in:
6
Exploring customer citizenship behavior through customer-organization identification
Xie, Lishan
;
Zhang, Wenxuan
;
Guan, Xinhua
;
Huan, Tzung-cheng
- In:
Service science
16
(
2024
)
1
,
pp. 55-68
Persistent link: https://www.econbiz.de/10014564183
Saved in:
7
Guest interaction with hotel booking website information : scale development and validation of antecedents and consequences
Selem, Kareem M.
;
Shoukat, Muhammad Haroon
;
Rimsha Khalid
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
5
,
pp. 626-648
Persistent link: https://www.econbiz.de/10014564205
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8
How does perceived CSR toward employees influence customer orientation behavior : the moderating role of internal communication
Thinh-Van Vu
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 643-661)
.
2024
Persistent link: https://www.econbiz.de/10014564346
Saved in:
9
Relationship quality in sport : a systematic quantitative literature review
Nolan, Joseph I.
;
Doyle, Jason P.
;
Riot, Caroline
- In:
European Sport management quarterly : ESMQ
24
(
2024
)
2
,
pp. 491-514
Persistent link: https://www.econbiz.de/10014564381
Saved in:
10
Managing customer churn via service mode control
Kanoria, Yash
;
Lobel, Ilan
;
Lu, Jiaqi
- In:
Mathematics of operations research
49
(
2024
)
2
,
pp. 1192-1222
Persistent link: https://www.econbiz.de/10014564974
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