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~subject:"Business services"
~type:"article"
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Subject
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Business services
Services
863
Dienstleistung
620
Dienstleistungssektor
399
Service industry
399
services
258
Dienstleistungsqualität
241
Service quality
241
Innovation
221
Service innovation
126
Innovation management
122
Innovationsmanagement
122
Consumer behaviour
120
Konsumentenverhalten
120
Relationship marketing
120
Beziehungsmarketing
119
Customer satisfaction
107
Kundenzufriedenheit
107
Betriebliche Wertschöpfung
95
Value creation
95
Customer integration
89
Kundenintegration
89
Dienstleistungsinnovation
87
Unternehmensdienstleistung
78
Dienstleistungshandel
68
Trade in services
68
Customer service
60
Kundenservice
60
Service-Dominant Logic
52
Service-dominant logic
52
Industrie
51
Manufacturing industries
51
New product development
48
Produktentwicklung
48
Dienstleistungsmarketing
43
Productivity
43
Services marketing
43
service innovation
36
Lieferantenmanagement
34
Supplier relationship management
34
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73
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73
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5
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English
78
Author
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Edvardsson, Bo
3
Hydle, Katja Maria
3
Kowalkowski, Christian
3
Parida, Vinit
3
Raddats, Chris
3
Witell, Lars
3
Aas, Tor Helge
2
Gebauer, Heiko
2
Kohtamäki, Marko
2
Lu, Lu
2
Ngo, Liem Viet
2
Reynoso, Javier
2
Santos, Juliana Bonomi
2
Sebastiani, Roberta
2
Story, Vicky M.
2
Werr, Andreas
2
Wincent, Joakim
2
Abebe, Sertse
1
Ahaus, Kees
1
Alam, Ian
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Anokhin, Sergey Alexander
1
Avlonitis, Viktor
1
Bagozzi, Richard P.
1
Barratt, Michael
1
Batista, Luciano
1
Batt-Rawden, Victoria H.
1
Benedettini, Ornella
1
Bigdeli, Ali Ziaee
1
Biggemann, Sergio
1
Bolander, Pernilla
1
Borchardt, Miriam
1
Brandl, Kristin
1
Braun, Eduardo Luiz
1
Breunig, Karl Joachim
1
Breunig, Karl Jochaim
1
Briggs, Kristie
1
Brodie, Roderick J.
1
Broekhuis, Manda
1
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Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of business research : JBR
6
Journal of service management
3
The journal of services marketing
3
Industry and innovation
2
International journal of innovation management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of quality and service sciences
2
Journal of international economics
2
Journal of service research
2
Research policy : policy, management and economic studies of science, technology and innovation
2
The Oxford handbook of professional service firms
2
The journal of business & industrial marketing
2
Accounting research journal
1
Applied economics
1
Australasian marketing journal
1
Business process management journal
1
Debating innovation : perspectives and paradoxes of an idealized concept
1
Economic papers
1
Economic systems research
1
Human relations : towards the integration of the social sciences
1
International journal of hospitality management
1
International journal of innovation science
1
International journal of learning and change : IJLC
1
International journal of process management and benchmarking : IJPMB
1
International journal of production research
1
International journal of project management : the journal of The International Project Management Association
1
International journal of quality & reliability management
1
International journal of services and operations management : IJSOM
1
International journal of technology, policy and management : IJTPM
1
Japan and the world economy : international journal of theory and policy
1
Journal of business-to-business marketing
1
Journal of industry, competition and trade
1
Journal of management information systems : JMIS
1
Journal of policy modeling : JPMOD ; a social science forum of world issues
1
Journal of purchasing and supply management
1
Journal of retailing
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
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ECONIS (ZBW)
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1
Managing customer uncertainty in making service offshoring decisions
Lu, Lu
;
Gregory, Gary D.
;
Ngo, Liem Viet
;
Bagozzi, …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 500-519
Persistent link: https://www.econbiz.de/10012662582
Saved in:
2
Equilibrium queueing analysis in a ride-hailing service with sharing option
Wang, Jianfu
;
Chua, Geoffrey A.
;
Sainathan, Arvind
; …
- In:
Journal of the Operational Research Society
74
(
2023
)
12
,
pp. 2473-2492
Persistent link: https://www.econbiz.de/10014446164
Saved in:
3
Identifying business services from small and micro enterprises' collaboration: the activity-based service identification framework
Abebe, Sertse
;
Twinomurinzi, Hossana
- In:
International journal of process management and …
15
(
2023
)
3
,
pp. 373-399
Persistent link: https://www.econbiz.de/10014433273
Saved in:
4
Anticipatory innovation of professional services : the case of auditing and artificial intelligence
Goto, Masashi
- In:
Research policy : policy, management and economic …
52
(
2023
)
8
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014484608
Saved in:
5
The influence of management innovation on the organisational performance of KIBS : the mediating role of service innovation and technology
Simao, Lurdes Barroso
;
Carvalho, Luísa Cagica
;
Silva, …
- In:
International journal of innovation science
15
(
2023
)
4
,
pp. 636-655
Persistent link: https://www.econbiz.de/10014340495
Saved in:
6
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
7
An empirical taxonomy of Knowledge-Intensive Business Services buyers : an Absorptive Capacity approach
Teixeira, Rafael
;
Suzin, Juliana Ballin
;
Pacheco, Diego …
- In:
Industrial marketing management : the international …
108
(
2023
),
pp. 149-164
Persistent link: https://www.econbiz.de/10014227549
Saved in:
8
For service innovation : some arguments in favor of services and innovation in services
Djellal, Faridah
;
Gallouj, Camal
;
Gallouj, Fai͏̈z
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 183-202)
.
2023
Persistent link: https://www.econbiz.de/10014228408
Saved in:
9
Productive linkages in a segmented economy : the role of services in the export performance of German manufacturing
Herrero, Daniel
;
Rial, Adrián
- In:
Economic systems research
35
(
2023
)
2
,
pp. 183-210
Persistent link: https://www.econbiz.de/10014295265
Saved in:
10
Creating value in servitization through digital service innovations
Raddats, Chris
;
Naik, Parikshit
;
Bigdeli, Ali Ziaee
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013326912
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