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~accessRights:"restricted"
~subject:"Deutschland"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
~type_genre:"Übersichtsarbeit"
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Search: "Customer relationship management"
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Deutschland
Lieferantenmanagement
Beziehungsmarketing
7,202
Relationship marketing
7,202
Consumer behaviour
4,108
Konsumentenverhalten
4,108
Customer satisfaction
2,302
Kundenzufriedenheit
2,301
Service quality
1,753
Dienstleistungsqualität
1,752
Brand management
1,309
Markenführung
1,308
Brand image
1,013
Markenimage
1,013
Social Web
977
Social web
977
Supplier relationship management
789
Internet marketing
752
Online-Marketing
752
Customer integration
741
Kundenintegration
738
Brand
669
Markenartikel
657
Einzelhandel
598
Retail trade
598
Confidence
587
Vertrauen
586
Online retailing
565
Online-Handel
565
E-commerce
507
Electronic Commerce
506
Marketing management
466
Marketingmanagement
465
Customer value
463
Kundenwert
462
Emotion
438
Customer service
410
Kundenservice
407
Betriebliche Wertschöpfung
374
Value creation
374
Viral marketing
352
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88
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Article
831
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3
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Article in journal
Übersichtsarbeit
Aufsatz in Zeitschrift
833
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67
Aufsatzsammlung
41
Thesis
27
Aufsatz im Buch
25
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25
Collection of articles of several authors
9
Sammelwerk
9
Lehrbuch
8
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6
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5
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4
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4
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4
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4
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4
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3
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3
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3
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2
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2
Bibliografie
1
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1
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1
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1
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1
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1
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1
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English
802
German
32
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Svensson, Göran
14
Casidy, Riza
7
Aykol, Bilge
6
Friend, Scott B.
6
Mangus, Stephanie M.
6
Mostert, Pierre
6
Nyadzayo, Munyaradzi W.
6
Wang, Yonggui
6
Gligor, David M.
5
Homburg, Christian
5
Leonidou, Leonidas C.
5
Mpinganjira, Mercy
5
Naudé, Peter
5
Sharma, Piyush
5
Zhang, Chuang
5
Bush, Alan J.
4
Christodoulides, Paul
4
Folse, Judith Anne Garretson
4
Good, Megan C.
4
Høgevold, Nils M.
4
Jones, Eli
4
Kingshott, Russel P. J.
4
Mohan, Mayoor
4
Pullins, Ellen
4
Schwepker, Charles H. <Jr.>
4
Thaichon, Park
4
Ulaga, Wolfgang
4
Wang, Xinchun
4
Zaefarian, Ghasem
4
Aarikka-Stenroos, Leena
3
Amoako, George Kofi
3
Andersen, Poul Houman
3
Balaji, M. S.
3
Barry, James M.
3
Bock, Dora E.
3
Burton, Jamie
3
Chatterjee, Sheshadri
3
Corsaro, Daniela
3
Dahlstrom, Robert
3
Eggert, Andreas
3
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Landesanstalt für Medien Nordrhein-Westfalen
1
Nomos Verlagsgesellschaft
1
Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
139
Journal of business research : JBR
66
The journal of business & industrial marketing
59
Journal of business-to-business marketing
29
The journal of services marketing
17
Journal of strategic marketing
14
Journal of the Academy of Marketing Science
14
Journal of personal selling & sales management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Service business
11
Journal of marketing
9
Journal of retailing and consumer services
9
International journal of production economics
8
Journal of purchasing and supply management
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Marketing : ZFP ; journal of research and management
8
Die Betriebswirtschaft : DBW
7
Journal of customer behaviour
6
Marketing theory
6
Services marketing quarterly
6
The international journal of logistics management
6
Asia Pacific journal of marketing and logistics
5
International journal of hospitality management
5
International journal of project management : the journal of The International Project Management Association
5
Journal of marketing management : JMM ; journal of the Academy of Marketing
5
Marketing intelligence & planning
5
Total quality management & business excellence
5
Die Bank
4
European journal of marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of procurement management
4
International journal of production research
4
Journal of Inter-Organizational Relationships
4
Journal of marketing analytics : JMA
4
Journal of marketing channels : distribution systems, strategy, and management
4
Journal of nonprofit & public sector marketing
4
Journal of service research : JSR
4
The international journal of bank marketing : IJBM
4
The journal of personal selling & sales management : JPSSM
4
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ECONIS (ZBW)
834
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1
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10
of
834
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date (oldest first)
1
Effects of
customer
relationship
management
on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Supplier relationship portfolio management : a social exchange perspective
Ellis, Scott C.
;
Oh, Jaeyoung
;
Henke, John W.
;
Suresh, …
- In:
Journal of purchasing and supply management
29
(
2023
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014326365
Saved in:
3
Are supply chain partnerships developed and implemented according to their potential?
Enz, Matias G.
;
Lambert, Douglas M.
- In:
The international journal of logistics management
35
(
2024
)
2
,
pp. 395-424
Persistent link: https://www.econbiz.de/10014485261
Saved in:
4
Effective long-term relationship management strategies to enhance value co-creation among business partners
Kanyarat Sukhawatthanakun
- In:
Journal for international business and entrepreneurship …
15
(
2023
)
2
,
pp. 263-294
Persistent link: https://www.econbiz.de/10014424732
Saved in:
5
Adoption of AI integrated partner relationship management (AI-PRM) in B2B sales channels : exploratory study
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 164-173
Persistent link: https://www.econbiz.de/10014282234
Saved in:
6
Exploring the role of relationship management and relationship quality in B2B : empirical insights and future research directions
Lasrado, Flevy
;
Thaichon, Park
;
Nyadzayo, Munyaradzi
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1055-1086
Persistent link: https://www.econbiz.de/10014276729
Saved in:
7
Technology readiness of B2B firms and AI-based
customer
relationship
management
capability for enhancing social sustainability performance
Muhammad Sabbir Rahman
;
Bag, Surajit
;
Gupta, Shivam
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013534254
Saved in:
8
A new model to evaluate the success of electronic
customer
relationship
management
systems in industrial marketing : the mediating role of customer feedback management
Liu, Yishu
;
Chen, Zhong
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 515-537
Persistent link: https://www.econbiz.de/10013550191
Saved in:
9
The maturity of relationship management and firm performance : a step toward relationship management middle-range theory
Deszczyński, Bartosz
;
Beręsewicz, Maciej
- In:
Journal of business research : JBR
135
(
2021
),
pp. 358-372
Persistent link: https://www.econbiz.de/10012647878
Saved in:
10
Role of supply chain performance in global value chain creation in COVID-19 : a partial least square modelling framework for emerging economy
Gupta, Sahil
;
Sharma, Geeti
;
Sawhney, Aastha
- In:
International journal of enterprise network management …
14
(
2023
)
1/2
,
pp. 139-160
Persistent link: https://www.econbiz.de/10014281224
Saved in:
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