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~accessRights:"restricted"
~subject:"Dienstleistungsqualität"
~subject:"Kognition"
~subject:"Relationship marketing"
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Dienstleistungsqualität
Kognition
Relationship marketing
Emotion
4,601
Consumer behaviour
1,716
Konsumentenverhalten
1,710
Beziehungsmarketing
459
Cognition
417
Customer satisfaction
407
Kundenzufriedenheit
407
Personality psychology
402
Persönlichkeitspsychologie
402
Arbeitszufriedenheit
399
Job satisfaction
399
Arbeitsverhalten
396
Work behaviour
396
Brand management
354
Markenführung
353
Organizational behaviour
347
Verhalten in Organisationen
347
Intelligenz
326
Intelligence
325
Service quality
305
Stress
301
Work stress
299
Führungsstil
296
Leadership style
293
Experiment
288
Emotions
272
Markenimage
246
Brand image
244
Social Web
244
Social web
244
emotions
231
Advertising effects
214
Werbewirkung
214
Arbeitspsychologie
206
Organizational psychology
205
Führungskräfte
187
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Folse, Judith Anne Garretson
6
Han, Heesup
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5
Bock, Dora E.
5
Hur, Won-Moo
5
Qu, Hailin
5
Septianto, Felix
5
Alnawas, Ibrahim
4
Arslanagic-Kalajdzic, Maja
4
Back, Ki-Joon
4
Cai, Ruiying
4
Guchait, Priyanko
4
Gursoy, Dogan
4
Hanks, Lydia
4
Huan, Tzung-cheng
4
Kidwell, Blair
4
Mattila, Anna S.
4
Medler-Liraz, Hana
4
Prayag, Girish
4
Prentice, Catherine
4
Raab, Gerhard
4
Ribeiro, Manuel Alector
4
Unger, Alexander
4
Unger, Fritz
4
Woosnam, Kyle Maurice
4
Alrawadieh, Zaid
3
Amin, Muslim
3
Babin, Barry J.
3
Barnes, Donald C.
3
Bilgihan, Anil
3
Cervera-Taulet, Amparo
3
Chi, Nai-Wen
3
Chua, Bee-Lia
3
Cristofaro, Matteo
3
Cronin, J. J.
3
Delcourt, Cécile
3
Garg, Ruchi
3
Grandey, Alicia
3
Gremler, Dwayne D.
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CRC Press.
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International journal of hospitality management
60
Journal of business research : JBR
59
Journal of retailing and consumer services
53
The journal of services marketing
16
International journal of contemporary hospitality management
15
Journal of hospitality marketing & management
14
Tourism management : research, policies, practice
14
Tourism management perspectives : TMP
13
Journal of travel and tourism marketing
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Psychology & marketing
12
The journal of product & brand management
12
Journal of business ethics : JOBE
10
Service business
10
The journal of brand management : an international journal
10
Asia Pacific journal of marketing and logistics
9
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
9
SpringerLink / Bücher
9
European management journal
8
Journal of behavioral decision making
8
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
8
Journal of service management
8
The service industries journal
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Journal of business and psychology
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of service theory and practice : JSTP
7
European journal of marketing
6
European journal of marketing : EJM
6
Global business review
6
International journal of advertising : the review of marketing communications
6
International journal of business excellence : IJBEX
6
International review on public and non-profit marketing
6
Journal of consumer marketing
6
Journal of promotion management : innovations in planning and applied research
6
Marketing letters : a journal of research in marketing
6
Technological forecasting & social change : an international journal
6
Total quality management & business excellence
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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1
Research on long- and short-term music preference recommendation method integrating music emotional attention
Yang, Yan
- In:
International journal of networking and virtual …
28
(
2023
)
2/4
,
pp. 381-397
Persistent link: https://www.econbiz.de/10014436534
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2
Perceiving fixed or flexible meaning : toward a model of meaning fixedness and navigating occupational destabilization
Jiang, Winnie Yun
;
Wrzesniewski, Amy
- In:
Administrative science quarterly : ASQ
68
(
2023
)
4
,
pp. 1008-1055
Persistent link: https://www.econbiz.de/10014427658
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3
Customer emotions in service robot encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele
;
Lin, Zhibin
;
Li, Yulei
;
Lu, Xiaoqian
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
Saved in:
4
Publicity about athlete endorsers affects responses to ads via motivational activation
Read, Glenna L.
;
Kim, Jihoon
;
Lee, Yen-I
;
Sun, Shuoya
; …
- In:
Sport marketing quarterly : preferred journal of the …
31
(
2022
)
2
,
pp. 101-112
Persistent link: https://www.econbiz.de/10013346950
Saved in:
5
Trust violation at work : lived experiences of American, Indian, and Chinese employees
Wildman, Jessica L.
;
Warren, Catherine
;
Deepak, Pratibha
; …
- In:
International journal of cross cultural management
22
(
2022
)
2
,
pp. 349-376
Persistent link: https://www.econbiz.de/10013390576
Saved in:
6
Does vivid imagination deter visitation? : the role of mental imagery processing in virtual tourism on tourists' behavior
Zheng, Chunhui
;
Chen, Zengxiang
;
Zhang, Yuling
;
Guo, Yongrui
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
7
,
pp. 1528-1541
Persistent link: https://www.econbiz.de/10013390839
Saved in:
7
The relationship of types of intuition to thinking styles, beliefs, and cognitions
Dennin, Allyson
;
Furman, Kayla
;
Pretz, Jean E.
;
Roy, …
- In:
Journal of behavioral decision making
35
(
2022
)
5
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013464464
Saved in:
8
Customer service quality, emotional brand attachment and customer citizenship behaviors : findings from an emerging higher education market
Sharif, Khurram
;
Lemine, Mouna Sidi
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 18-43
Persistent link: https://www.econbiz.de/10014566927
Saved in:
9
Impulsive buying in buyer-seller service encounters
Ali, Fayaz
;
Tauni, Muhammad Zubair
;
Butt, Asad Hassan
; …
- In:
International journal of consumer studies
48
(
2024
)
4
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014576031
Saved in:
10
Medical staff's emotional exhaustion and its relationship with patient safety dimensions
Huang, Chih-Hsuan
;
Lee, Yii-Ching
;
Wu, Hsin-Hung
- In:
Journal of health organization and management
38
(
2024
)
1
,
pp. 22-31
Persistent link: https://www.econbiz.de/10014507040
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