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~accessRights:"restricted"
~subject:"Service innovation"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Working Paper"
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Search: subject_exact:"Dienstleistungsbranche"
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Service innovation
Dienstleistungssektor
1,917
Service industry
1,917
Dienstleistungsqualität
477
Service quality
477
Innovation
393
Services
338
Dienstleistung
291
Innovation management
244
Innovationsmanagement
244
Beziehungsmarketing
231
Relationship marketing
231
Customer satisfaction
228
Kundenzufriedenheit
228
Business services
227
Unternehmensdienstleistung
227
Industrie
225
Manufacturing industries
225
Consumer behaviour
191
Konsumentenverhalten
191
Firm performance
148
Unternehmenserfolg
147
Dienstleistungshandel
123
Productivity
123
Trade in services
123
Produktivität
121
Customer service
120
India
120
Indien
120
Kundenservice
119
Betriebliche Wertschöpfung
102
Value creation
102
China
95
Bundling strategy
83
Leistungsbündel
83
Economic growth
74
Knowledge management
74
Wirtschaftswachstum
74
Wissensmanagement
74
Knowledge-intensive industry
71
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23
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Article
141
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Working Paper
Article in journal
141
Aufsatz im Buch
7
Book section
7
Collection of articles of several authors
2
Sammelwerk
2
Aufsatzsammlung
1
Conference paper
1
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1
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English
141
Author
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Witell, Lars
6
Gustafsson, Anders
4
Kristensson, Per
4
Edvardsson, Bo
3
Raddats, Chris
3
Wang, Qiang
3
Zhao, Xiande
3
Bossink, Bart
2
Candi, Marina
2
Chen, Ja-Shen
2
Chiu, Anthony
2
Dayan, Mumin
2
Fombelle, Paul
2
Jovanovic, Marin
2
Kamboj, Shampy
2
Kraus, Sascha
2
Lim, Ming K.
2
Luu Trong Tuan
2
McColl-Kennedy, Janet R.
2
Mu, Yu
2
Ndubisi, Nelson Oly
2
Nyadzayo, Munyaradzi
2
Pedersen, Per Egil
2
Rayburn, Steven W.
2
Sangiorgi, Daniela
2
Silva, Maria José
2
Snyder, Hannah
2
Tronvoll, Bård
2
Tseng, Minglang
2
Valtakoski, Aku
2
Voss, Christopher A.
2
Wu, Kuo-Jui
2
AL-Khatib, Ayman Wael
1
Aal, Kotaiba
1
Aamir, Suhaib
1
Aas, Tor Helge
1
Abdulhabib, Abdulla Awadh
1
Abdulla, Hanan H.
1
Aghdassi, Mohammad
1
Ajmal, Mian
1
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Journal of business research : JBR
19
The service industries journal
13
Industrial marketing management : the international journal for industrial and high-tech firms
9
The journal of services marketing
6
International journal of production economics
5
Journal of service management
5
International journal of hospitality management
4
Journal of service research : JSR
4
Service business
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
European journal of innovation management
3
International journal of innovation science
3
Journal of retailing and consumer services
3
Technological forecasting & social change : an international journal
3
International journal of business innovation and research : IJBIR
2
International journal of contemporary hospitality management
2
International journal of innovation management
2
Management decision : MD
2
Research technology management : RTM
2
Technology analysis & strategic management
2
Total quality management & business excellence
2
Benchmarking : an international journal
1
Chinese management studies : CMS
1
Corporate reputation review : an international journal
1
Croatian economic survey
1
European journal of innovation management : EJIM
1
European journal of marketing
1
Global business perspectives
1
Global business review
1
Human systems management : HSM
1
IEEE transactions on engineering management : EM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Innovation: organization & management : IOM
1
International journal of emerging markets
1
International journal of innovation management : IJIM
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and standards : IJSS
1
International journal of sports marketing & sponsorship
1
International journal of work innovation : IJWI
1
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ECONIS (ZBW)
141
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1
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
2
Does emotional intelligence impact service innovation capabilities? : Exploring the role of diversity climate and innovation culture
Jegerson, Devid
;
Jabeen, Fauzia
;
Abdulla, Hanan H.
; …
- In:
Journal of intellectual capital
25
(
2024
)
1
,
pp. 166-187
Persistent link: https://www.econbiz.de/10014506843
Saved in:
3
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
4
Can intellectual capital promote the competitive advantage? : service innovation and big data analytics capabilities in a moderated mediation model
AL-Khatib, Ayman Wael
;
Valeri, Marco
- In:
European journal of innovation management
27
(
2024
)
1
,
pp. 263-289
Persistent link: https://www.econbiz.de/10014501013
Saved in:
5
The political game of innovation : evidence from the ride-hailing service industry
Cheah, Chee Wei
;
Kian Yeik Koay
- In:
European journal of innovation management
27
(
2024
)
2
,
pp. 572-588
Persistent link: https://www.econbiz.de/10014501044
Saved in:
6
Knowledge-oriented leadership and organizational performance : modelling the mediating role of service innovation, knowledge sharing quality
Sahibzada, Umar Farooq
;
Janjua, Nadia Aslam
;
Muavia, …
- In:
Journal of organizational effectiveness : people and …
11
(
2024
)
1
,
pp. 69-89
Persistent link: https://www.econbiz.de/10014525856
Saved in:
7
Industrial service innovation : exploring the transformation process to digital servitization in industrial goods companies
Soellner, Stephan
;
Helm, Roland
;
Klee, Patrick
;
Endres, …
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 288-303
Persistent link: https://www.econbiz.de/10014531341
Saved in:
8
Customer participation in service innovation using SNS smartphone apps : an investigation of the Indian hotel service industry
Sarmah, Bijoylaxmi
;
Shukla, Yupal
;
Chatterjee, Ravi
; …
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 2971-2992
Persistent link: https://www.econbiz.de/10014451774
Saved in:
9
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
10
Service innovation in service industry : a perspective from HRM practices in Vietnam
Nguyen Van Dang
;
Hong Diep Bui
;
Kien, Pham Van
;
Nam …
- In:
International journal of work innovation : IJWI
4
(
2023
)
3
,
pp. 177-193
Persistent link: https://www.econbiz.de/10014478753
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