Van Ackere, Ann; Larsen, Erik Reimer; Morecroft, John D. W. - In: European Management Journal 11 (1993) 4, pp. 412-423
Managers are regrettably ignorant of the fact that their business organisations are 'designable'. But recently, concepts such as business re-engineering and systems thinking, coupled with advances in methods of quantifying business systems, have enabled managers to scrutinise their business...